Call Pickup; Answer Call Using Pickup; Answer Call Using Group Pickup And Group Pickup Number - Cisco 8831 User Manual

Call Pickup

Step 3 From any other Cisco Unified IP Phone or conference station in your network, enter the call park number to
retrieve the call.

Call Pickup

Call Pickup allows you to answer a call that is ringing on a coworker's phone by redirecting the call to your
phone.
You might use Call Pickup if you share call-handling tasks with coworkers.
The ways to pick up a call are:
• Pickup: Allows you to answer a call that is ringing on another phone within your call pickup group.
• Group Pickup: Allows you to answer a call on a phone that is outside your call pickup group by:
• Other Pickup: Allows you to answer a call that is ringing on another phone within in your call pickup
Your system administrator assigns you to a call pickup group and sets the call pickup softkeys.

Answer call using Pickup

Procedure
Step 1 Press Pickup to transfer a ringing call within your pickup group to the conference station.
Step 2 If the call rings, press Answer to connect to the call.

Answer call using Group Pickup and Group Pickup Number

Procedure
Step 1 Press Group Pickup to answer a call on a phone outside your pickup group.
Step 2 Enter the group pickup number.
Step 3 If the call rings, press Answer to connect to the call.
Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0
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If multiple calls are available for pick up, the conference station picks up the oldest call first.
◦ Using a group pickup number that is provided by your system administrator.
◦ Dialing the number of the ringing phone.
group or in an associated call pickup group.
Calling features