Troubleshooting; General Troubleshooting - Cisco 8831 User Manual

Troubleshooting

This section provides troubleshooting information for the Cisco Unified IP Conference Phone 8831.
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General troubleshooting

This section provides information to help you troubleshoot general problems with the conference station. For
more information, see your system administrator.
Symptom
You cannot hear a dial tone or complete a call.
A conference station button is unresponsive.
General troubleshooting, page 81
Phone administration data, page 82
Quality Reporting Tool, page 83
Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0
9
C H A P T E R
Explanation
One or more of the following factors might apply:
• You must log into the Cisco Extension Mobility
Service.
• The conference station has time-of-day
restrictions that prevent you from using some
features during certain hours of the day.
Your system administrator may have disabled the
button on the conference station.
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