Device Access Issues - Cisco IPS 7.1 Installation Manual

Troubleshooting the Appliance
For More Information
•
•
•
•

Device Access Issues

The ARC may not be able to access the devices it is managing. Make sure the you have the correct IP
address and username and password for the managed devices and the correct interface and direction
configured.
SSH devices must support SSH 1.5. The sensor does not support SSH 2.0.
Note
To troubleshoot device access issues, follow these steps:
Step 1 Log in to the CLI.
Verify the IP address for the managed devices.
Step 2
sensor# configure terminal
sensor (config)# service network-access
sensor(config-net)# show settings
general
-----------------------------------------------
-----------------------------------------------
user-profiles (min: 0, max: 250, current: 1)
-----------------------------------------------
Cisco Intrusion Prevention System Appliance and Module Installation Guide for IPS 7.1
E-40
For the procedure for obtaining the latest Cisco IPS software, see
page C-1.
For more information about configuring devices, see
For the procedure for verifying the interfaces and directions for each network device, see
the Interfaces and Directions on the Network Device, page
For the procedure for enabling SSH, see
page E-42.
log-all-block-events-and-errors: true <defaulted>
enable-nvram-write: false <defaulted>
enable-acl-logging: false <defaulted>
allow-sensor-block: false <defaulted>
block-enable: true <defaulted>
block-max-entries: 250 <defaulted>
max-interfaces: 250 <defaulted>
master-blocking-sensors (min: 0, max: 100, current: 0)
-----------------------------------------------
-----------------------------------------------
never-block-hosts (min: 0, max: 250, current: 0)
-----------------------------------------------
-----------------------------------------------
never-block-networks (min: 0, max: 250, current: 0)
-----------------------------------------------
-----------------------------------------------
block-hosts (min: 0, max: 250, current: 0)
-----------------------------------------------
-----------------------------------------------
block-networks (min: 0, max: 250, current: 0)
-----------------------------------------------
-----------------------------------------------
profile-name: r7200
-----------------------------------------------
enable-password: <hidden>
Obtaining Cisco IPS Software,
Device Access Issues, page
E-41.
Enabling SSH Connections to the Network Device,
Appendix E Troubleshooting
E-40.
Verifying
OL-24002-01