Cisco Wide Area Virtualization Engine 594 and 694 Installation Manual page 69

Chapter 6 Troubleshooting the System Hardware
Table 6-4
Symptom
A problem occurs only
occasionally and is difficult to
detect.
Table 6-5
Symptom
The amount of system
memory displayed is less than
the amount of physical
memory installed.
Table 6-6
Symptom
A hardware option that was
just installed does not work.
A hardware option that used to
work does not work now.
OL-24619-02
Intermittent Problems
Cause and Action
1. Verify the following items:
a. All cables and cords are connected securely to the rear of the
appliance and attached hardware options.
b. When the appliance is powered on, air is flowing from the
rear of the appliance at the fan grille. If there is no airflow, the
fans are not working. This causes the appliance to overheat
and shut down.
Check the system error log.
2.
See the
3.
Memory Problems
Cause and Action
Verify the system fault LED is not lit on the front panel.
1.
Verify the correct number of DIMMS are present (including serial
2.
numbers) using the show hardware command.
Check for memory alarms using the show alarms command.
3.
Hardware Option Problems
Cause and Action
Verify the following items:
1.
The hardware option is designed for the appliance.
a.
You followed the installation instructions that came with the
b.
hardware option.
The hardware option is installed correctly.
c.
You have not loosened any other installed hardware options
d.
or cables.
Check the hardware option that you just installed.
2.
1. Verify that all of the hardware options and cable connections are
secure.
2. Check for a failing hardware option and replace it if necessary.
Cisco Wide Area Virtualization Engine 594 and 694 Hardware Installation Guide
"Undetermined Problems" section on page
Error Symptoms
6-4.
6-7