Checking Connections And Switches; Troubleshooting The Ethernet Controller - Cisco Wide Area Virtualization Engine 594 and 694 Installation Manual

Checking Connections and Switches

Power up the appliance.
Step 5
If the self-diagnostic programs were completed successfully and you still suspect a problem, see the
Step 6
"Undetermined Problems" section on page
Check the system error log to see if an error was recorded by the system.
Step 7
Checking Connections and Switches
Improperly set switches and controls and loose or improperly connected cables are the most likely source
of problems for the chassis or other external equipment. A quick check of all the switches, controls, and
cable connections can easily solve these problems. (See
controls and indicators. See
To check all the connections and switches, follow these steps:
Power down the system. Disconnect all the power cables from their electrical outlets.
Step 1
If the system is connected to a power strip (or power distribution unit), turn the power strip off and then
Step 2
on again.
If the power strip is receiving power go to
If the power strip is not receiving power go to
Plug the power strip into another electrical outlet.
Step 3
If the power strip is receiving power, the original electrical outlet probably does not function. Use a
different electrical outlet.
If the power strip is not receiving power go to
Plug a system that you know works into the electrical outlet.
Step 4
If the system receives power, the power strip is probably not functioning properly. Use another power
strip.
If the system does not receive power, go to
Reconnect the system to the electrical outlet or power strip.
Step 5
Make sure that all connections fit tightly together.
Power up the system.
Step 6
If the problem is resolved, the connections were loose. You have fixed the problem.
If the problem is not resolved, call your customer service representative. (See the
Documentation and Submitting a Service Request" section on page

Troubleshooting the Ethernet Controller

This section provides troubleshooting information for problems that might occur with the
10/100/1000-Mbps Ethernet controller.
This section contains the following topics:
Cisco Wide Area Virtualization Engine 594 and 694 Hardware Installation Guide
6-2
6-4.
Figure 1-3 for the location of back panel connectors on the system.)
Step 5.
Step 3.
Step 4.
Step 5.
Chapter 6 Troubleshooting the System Hardware
Figure 1-1 for the location of front panel
"Obtaining
xiv.)
OL-24619-02