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Warranty and Service
Rev B
Subject to the terms and conditions listed on the Product Warranty Card, during the
warranty period Honeywell will repair or replace, at its sole option, free of charge, any
defective products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service
for assistance or to request a Return Authorization (RA) number:
Be sure to have the model number, serial number, and the nature of the problem outlined
for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Authorization (RA) number may be refused.
Call +1.800.796.CCTV
12
Document 800-00759
11/07
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