Performing A Basic Reset; Where To Go For More Troubleshooting Information; Cleaning The Cisco Unified Ip Phone - Cisco CP-3911 - Unified SIP Phone 3911 VoIP Administration Manual

Where to Go for More Troubleshooting Information

Performing a Basic Reset

Where to Go for More Troubleshooting Information

Cleaning the Cisco Unified IP Phone

Cisco Unified SIP Phone 3911 Administration Guide for Cisco Unified Communications Manager
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Where to Go for More Troubleshooting Information, page 7-16
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Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if
the phone experiences an error and provides a way to reset or restore various
configuration and security settings.
A basic reset resets any user and network configuration changes that you have
made but that the phone has not written to its Flash memory to previously-saved
settings, then restarts the phone.
To perform a basic reset, press the OK button follow by **#**.
If you have additional questions about troubleshooting the Cisco Unified IP
Phones, several Cisco.com web sites can provide you with more tips. Choose from
the sites available for your access level.
Cisco Unified IP Phone Troubleshooting Resources:
•
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_
support_series_home.html
Cisco Unified Products and Services (Technical Support and
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Documentation):
http://www.cisco.com/en/US/products/sw/voicesw/tsd_products_support_
category_home.html
To clean your Cisco Unified IP phone, use only a dry soft cloth to gently wipe the
phone and the LCD screen. Do not apply liquids or powders directly on the phone.
As with all non-weather-proof electronics, liquids and powders can damage the
components and cause failures.
Chapter 7 Troubleshooting and Maintenance
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