Printing Problems
Symptom
Printer power is on, but
nothing prints.
Printer seems to be printing,
but no characters are
printing.
Expected characters are
printed or missing.
Cause and Solution
¥ The printer is improperly connected to the computer. Make
sure the printer cable is firmly connected to the printer and
the computer.
¥ Make sure that the printer cable is an IEEE 1284-compliant
bi-directional parallel interface cable.
¥ Bad printer cable or computer port. Try another cable.
¥ Make sure that your application has the SF4500 Series
selected as the default printer.
¥ Make sure that there is paper in the paper bin.
¥ Check Print Manager.
¥ Try changing ports.
¥ Make sure that your selected port is not being used by
another device.
¥ Make sure that the paper path is not blocked.
¥ Check the print cartridge. Tape may be covering the ink
nozzles of the print cartridge.
¥ The print cartridge may be out of ink. Replace with a new
one. See page 3.24. The Status Monitor shows the amount of
ink left in the cartridge.
¥ Make sure that your application has the SF4500 Series
selected as the default printer.
¥ The printer cable may not be securely connected to the
machine and the computer, or the printer cable may not be
correct type. Check the printer cable.
¥ The print head may need cleaning. See ÔPrint Cartridge
Nozzle TestÕ, on page 3.19.
3.11
Troubleshooting