Printing Problems - Samsung CLX-3160FN Service Manual

7.2.2 Printing problems

Condition
The The machine is not receiving power.
machine
does not
The machine is not selected as the
print.
default printer.
Check the machine for the following:
The front cover is not closed. Close the cover.
Paper is jammed. Clear the paper jam.
No paper is loaded. Load paper.
The toner cartridge is not installed. Install the toner cartridge.
If a system error occurs, contact your service representative.
The connection cable between the
computer and the machine is not
connected properly.
The connection cable between the
computer and the machine is
defective.
The port setting is incorrect.
The machine may be configured
incorrectly.
The The printer driver may be incorrectly
machine installed.
does not
The machine is malfunctioning.
print.
(continued)
The paper source selection in the
The
machine printer properties may be incorrect.
selects print
materials
from the
wrong paper
source.
Samsung Electronics
Possible cause Suggested solutions
Check the power cord connections. Check the
power switch and the power source.
Select Samsung CLX-3160 Series as your
default printer in your Windows.
Disconnect the printer cable and reconnect it.
If possible, attach the cable to another computer
that is working properly and print a job. You
can also try using a different printer cable.
Check the Windows printer setting to make sure
that the print job is sent to the correct port. If the
computer has more than one port, make sure
that the machine is attached to the correct one.
Check the printer properties to ensure that all of
the print settings are correct.
Repair the printer software.
See the Software Section.
Check the display message on the control panel
to see if the machine is indicating a system
error.
For many software applications, the paper
source selection is found under the Paper tab
within the printer properties. Select the correct
paper source.
See the printer driver help screen.
Troubleshooting
Service Manual
7-3