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PPPOE dial-up access
For IP camera dial-up access, see below picture for the network topology:
Setup steps:
1.
Log in IP camera via crossover cable direct connection.(For details, please refer to Hardware Installation)
2.
Set PPPOE parameters.(for details, please refer to PPPOE settings)
3.
Connect IP camera to Internet.
4.
If DDNS service is successfully set for the device, the device can be visited via entering domain name into IE browser.
Frequently asked questions
1. Forget password
There is a RESET button on the back panel /connection wire of the IP camera, press it for 5 seconds at powered situation to restore
all default parameters (Factory Settings), user name and password are both "admin".
Please don't press RESET if you are not a professional operator.
After reset, all parameters will restore factory settings (except for
the physical network address).
2. IP camera audio/video function fails after abnormalities or abnormal power cut
V4.0.0.0 (Backup file).
Connect the power cord and network cable of IP camera, press on RESET button and release it after 10 seconds, system will run
the back-up programmer automatically. After enter into the back-up programmer, upgrade system. After upgrade completes, the IP
camera will work normally. The back-up programmer offers only upgrade and parameter setup functions, audio and video functions
are not available.
3.No video image displayed in IE browser.
Possible reason: ActiveX not installed
Solution: ActiveX must be installed when visiting IP camera for the first time via Internet Explore.
How to install: Visit IP camera, click Download Address, file download dialog will pop up, select Run or Save to download. After
download finishes, installation interface will pop up, click install, the installation of ActiveX will start automatically, "Register OCX
success" dialog box will pop up to remind the completion of installation process.
4.Fail to visit IP camera via IE after upgrade.
Solution: Delete the caching of Browser:
Open IE click Tool select "Internet Options" click delete files button in "Internet temporary files"
contents" click OK and re-log in IP camera.
5.The images do not flow.
Possible reason 1: The frame rate of IP camera is too low.
Solution: Increase the video frame rate
Possible reason 2: Too many users are viewing the images.
Solution: Block some clients or reduce the video frame rate.
Possible reason 3: The bandwidth is low.
Solution: Reduce video frame rate or video compression bit rate.
Honeywell
occur during upgrade, core edition is
select "delete all offline
33
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