Using Basic Phone Functions
Putting a Call on Hold
Putting a Call on Hold
Resuming a Call
Ending a Call
Transferring Calls
Cisco Small Business IP Phone SPA9XX User Guide
To put a call on hold, press the Hold button. A series of beeps indicates the call is
on hold.
To resume the call, press the flashing red line button for the call. If you have
multiple calls, all calls are put on hold except the active call.
To end a call:
•
If you are using the handset, hang up.
•
If you are using the speakerphone, press the Speaker button.
•
If you are using the headset, either press the Headset button (wired) or replace
the receiver (wireless).
You can perform two types of transfers:
•
Attended—You call the person to whom you are transferring the call and
speak to them before transferring the call.
•
Blind—You transfer the call without speaking to the other party to which you
are transferring the call.
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