Toner Fog Or Background Shading Appears On The Page; Toner Rubs Off - Dell 3335dn User Manual

T
HE PAPER PATH MAY NOT BE CLEAR
Check the paper path around the toner cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
T
HERE IS TONER IN THE PAPER PATH
Contact Customer Support.

Toner fog or background shading appears on the page

These are possible solutions. Try one or more of the following:
T
HE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
T
HE CHARGE ROLLS MAY BE DEFECTIVE
Replace the charge rolls.
T
HERE IS TONER IN THE PAPER PATH
Contact Customer Support.

Toner rubs off

These are possible solutions. Try one or more of the following:
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel Paper menu, check the Paper Type setting.
2
Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
•
Troubleshooting
291