C
HECK THE PAPER TYPE
Try a different type of paper.
•
Use only the recommended transparencies.
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Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
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Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
•
feeder.
E
NSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE
Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
T
HE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used toner cartridge with a new one.
Print is too light
These are possible solutions. Try one or more of the following:
C
HECK THE DARKNESS
The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.
Change these settings from the printer control panel Quality menu.
•
For Windows users, change these settings from Print Properties.
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For Macintosh users, change these settings from the Print dialog and pop-up menus.
•
T
HE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
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Store paper in its original wrapper until you use it.
•
C
HECK THE PAPER
Avoid textured paper with rough finishes.
,
,
BRIGHTNESS
AND CONTRAST SETTINGS
Troubleshooting
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