Poor copy quality
These are some examples of poor copy quality:
Blank pages
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Checkerboard pattern
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Distorted graphics or pictures
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Missing characters
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Faded print
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Dark print
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Skewed lines
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Smudges
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Streaks
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Unexpected characters
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White lines in print
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These are possible solutions. Try one or more of the following:
C
HECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
T
HE TONER MAY BE LOW
When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge.
T
HE SCANNER GLASS MAY BE DIRTY
Clean the scanner glass with a clean, lint-free cloth dampened with water. If your printer has an ADF, be sure to
clean the ADF scanner glass as well. For more information, see: "Cleaning the scanner glass" on page 227.
T
HE COPY IS TOO LIGHT OR TOO DARK
Adjust the copy darkness setting.
C
HECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
C
HECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
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If you previously loaded your original document into the ADF, try loading it on the scanner glass.
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U
NWANTED TONER IS IN THE BACKGROUND
Adjust the darkness to a lighter setting.
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Change the Background Removal setting in the Copy Settings menu.
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Troubleshooting
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