The E7W In A Guestroom Failed And You Want To Replace It With A New Out Of The Box E7W - Honeywell INNCOM e7w Troubleshooting Manual

The e7w in a guestroom failed and you want to replace it with a new out of the box e7w

1. Remove the failed e7w from the existing SWP (Smart Wall Plate) attached to the wall or electrical box .
2. Remove the new e7w from the box. You should not need the new SWP provided in the box.
3. Insert the provided AA batteries into the new e7w. It should power up and display SWP (
4. Attach the new e7w to the existing, installed SWP.
5. The e7w should briefly display all characters on the LCD display, then display a temperature value.
This indicates it connected to the SWP and read in the stored Room ID, PAN ID and RF Channel.
If desired, you could enter service parameter mode on the e7w and verify the Room ID, PAN ID and RF
Channel values are correct. Refer to Appendix 2.
If SWP cleared from the display after attaching to the SWP , but 2 horizontal dashes appear instead
of a temperature value, press the F/C button and see if the temperature value then appears.
If so, go to step 6.
If the 2 horizontal dashes cleared but were replaced by "Paramater" "rId" and 2 dashes, the e7w
failed to read in the stored Room ID, PAN ID and RF Channel from the SWP and is expecting you to
enter the required Room ID, PAN ID and RF Channel.
The SWP was never actually initialized with a Room ID, PAN ID and RF Channel , and you must now
enter those values. Refer to Appendix 1: Setting the Room ID, PAN ID and RF Channel into the e7w
during Initialization. Then , return here and do Step 6.
6. Raise and lower temperature on the new e7w and verify it is controlling the room HVAC unit.
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Honeywell Restricted
13 April 2020
Version 9.0
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