Honeywell RTH9580 - Smart Colour Touchscreen Programmable Thermostat Smart Series Manual

In the box you will find

• Thermostat
• Wallplate
• Screws and anchors
• Quick Start Guide
• Thermostat ID Card
• Wire labels
• User Guide

Features of your smart thermostat

With your new thermostat, you can:

• Connect to the Internet to monitor and control your heating/cooling system.
• View and change your heating/cooling system settings.
• View and set temperature and schedules.
• Receive alerts via email and get automatic upgrades.
• View outdoor temperature and humidity (requires Wi-Fi set up and registration).

Welcome

Congratulations on your purchase of a Resideo Smart Colour touchscreen programmable thermostat. When registered to Total Connect Comfort Solutions, you can remotely monitor and control the heating and cooling system in your home or business—you can stay connected to your comfort system wherever you go.

getconnected.honeywellhome.com

Total Connect Comfort is the perfect solution if you travel frequently, own a vacation home, a business, or manage an investment property or if you are simply looking for peace of mind.

This thermostat works with common 24 volt systems such as forced air, hydronic, heat pump, oil, gas, and electric. It will not work with millivolt systems, such as a gas fireplace, or with 120/240 volt systems such as baseboard electric heat.

MERCURY NOTICE: Please do not dispose of your old thermostat with other household refuge as it may contain mercury. Please help to protect the environment by recycling your old thermostat and batteries in accordance with local regulations.

NOTICE: To avoid possible compressor damage, do not run air conditioner if the outside temperature drops below 50°F (10°C).

Need help?
Visit getconnected.honeywellhome.com or call +971 4 450 5800 for assistance before returning the thermostat to the store.

Quick reference: home use

HOME. Touch to display Home screen.
FAN. Select fan mode.
SYSTEM. Select system mode (heat/cool).
MENU. Touch to display options. Start here to set a program schedule.
Current schedule. Change set temperature (°C or °F) and select temporary or permanent hold.
Indoor conditions. Shows indoor temperature (°C or °F) and humidity (%).
Current status. Shows system mode (heat/ cool).
Outdoor conditions. Outdoor temperature (°C or °F) and humidity (%) appear after registration.

Quick reference: business use

HOME. Touch to display Home screen.
FAN. Select fan mode.
SYSTEM. Select system mode (heat/cool).
MENU. Touch to display options. Start here to set a program schedule.
Thermostat location. Quickly identify which thermostat is in control of a specific area. Current schedule. Touch an arrow to change temperature (°C or °F) setting and set a temporary hold.
Override. Touch to temporarily override the program schedule.
Indoor conditions. Shows indoor temperature (°C or °F) and humidity (%).
Current status. Shows system mode (heat/ cool).
Outdoor conditions. Outdoor temperature (°C or °F) and humidity (%) appear after registration.

Setting up your thermostat

Setting up your smart programmable touchscreen thermostat is easy. It is preprogrammed and ready to go as soon as it is installed and registered.

1. Install your thermostat.
2. Connect it to your home wireless network.
3. Register online for remote access.

Before you begin, you may want to watch a brief installation video. Use the QR Code^® at the front of this guide, or go to getconnected.honeywellhome.com

Installing your thermostat

You might need the following tools to install this thermostat:

• No. 2 Phillips screwdriver
• Pen
• Pencil
• Level (optional)
• Drill and bits (4.5mm for drywall, 5.5mm for plaster) (optional)
• Hammer (optional)
• Electrical tape (optional)

1. Switch OFF power to your heating/cooling system.
   
   To protect your equipment, switch OFF the power to your heating/cooling system at the breaker box or the system switch.
   
2. Remove old thermostat faceplate
   1. Take a picture of the wire connections for later reference.
   2. If no wire is connected to a terminal labelled C or no C terminal exists on the old thermostat, view the Alternate Wiring videos at getconnected.honeywellhome.com
      
      Note: You will need a picture of your wire connections to wire the
      
      
      C wire is required and is the power source for your thermostat. Without a C wire, your thermostat will not power up.
      
      If you have an older thermostat with a sealed mercury tube, turn to page for proper disposal instructions.
3. Label the wires.
   Use the supplied sticky tags to label each wire as you disconnect it. Label wires according to the old thermostat terminal designations, not by wire colour.
   
   Note: If no tag matches a terminal designation, write the appropriate letter on a blank sticky tag.
4. Remove wallplate.
   Remove the old wallplate from the wall after all wires have been labelled and disconnected.
   
   Note: Wrap the wires around a pencil to prevent them from falling back into the wall.
5. Mount wallplate for smart thermostat.
   Mount your new wallplate using screws and anchors included with the thermostat. If necessary: Drill 4.5mm holes for drywall.
   Drill 5.5mm holes for plaster.
   
   Note: You may be able to use your existing wall anchors. Hold the wallplate up to the existing anchors to check for alignment.

The Smart thermostat requires a C wire to operate. The C, or common, wire brings 24 VAC power to the thermostat. Many older mechanical or battery operated thermostats do not require a C wire. If you don't have a C wire, try:

• Looking for an unused wire that is pushed into the wall. Connect that wire to C and check that it is connected to the 24 VAC common at your heating/cooling system. Check the video section at honeywellhome.com/wifi-thermostat
  Note: Not all heating/cooling systems label the 24 VAC common C. Check your system manual or contact the manufacturer to find out which terminal is the 24 VAC common.

View the Alternate Wiring videos at getconnected.honeywellhome.com

Wiring

For conventional heating/cooling systems (natural gas, oil or electric furnace, air conditioner). See "Glossary" for further definition. For a heat pump system, see instructions. See "Glossary" for further definition.

Wiring (Conventional System)

6. Wire the smart thermostat to your conventional system.
   1. Starting with the C Wire, match the sticky tag on the wire to the terminal labels.

You must have a C wire.

2. Straighten wire and gently slide into terminal hole until it clicks into place. (If you need to remove a wire, use a pen tip to press the terminal release and then pull wire out.

Note: Refer to the wiring picture you took in Step 2.
Tip: To make it easier to slide the wire into place, use a pen tip to hold down the terminal release.
Note: The wiring for your application might be different than the wiring shown below.

Labels don't match?
See alternate wiring keys.

3. In the image on the right, check the box next to each connection. You will use this checklist in Step 9.
4. Verify wire is firmly secured by gently pulling on wire.
5. Repeat steps a–d for all other wires.
6. Push any excess wire back into the wall opening after all wires are installed.
7. Continue to intructions.
   
   
   Check the box for each wire you connect. You will need this information in Step 9.
   
   Labels don't match?
   See alternate wiring keys.

Wiring (Heat Pump System)

6. Wire smart thermostat to your heat pump.
   1. Starting with the C Wire, match the sticky tag on the wire to the terminal labels.

You must have a C wire.

2. Slide wire gently into terminal hole until it clicks into place. (If you need to remove a wire, use a pen tip to press the terminal release and then pull the wire out.)

Note: Refer to the wiring picture you took in Step 2.
Tip: To make it easier to slide the wire into place, use a pen tip to hold down the terminal release.
Note: The wiring for your application might be different than the wiring shown below.

Labels don't match?
See alternate wiring keys.

3. In the image on the right, check the box next to each connection. You will use this checklist in Step 9.
4. Verify wire is firmly secured by gently pulling on wire.
5. Repeat steps a–d for all other wires.
   Note: If old thermostat has separate wires on AUX and E, use a wire nut to attach both wires to a separate wire. Slide this third wire into the W2-Aux/E terminal.
6. Push any excess wire back into the wall opening after all wires are installed.
7. Continue to instructions.

Check the box for each wire you connect. You will need this information in Step 9.

Labels don't match?
See alternate wiring keys.

Alternate wiring (Conventional System)

Use this if your wire labels don't match the terminal labels.
Note: You must have a C wire or equivalent.

Alternate wiring key (Conventional System)

1. Do not use K terminal. For future use.
2. • If you have both an R and Rc wire, unplug the jumper loop by pulling on the wire loop.
   • If your old thermostat had both R and RH wires, connect the R wire to the Rc terminal, the RH wire to the R terminal, and unplug the jumper loop.

Alternate wiring (Heat Pump System)

Use this if your wire labelsdon't match the terminal labels.
Note: You must have a C wire or equivalent.

Alternate wiring key (Heat Pump System)

1. Do not use K terminal. For future use.
2. Leave jumper loop in place.
3. If your old thermostat had both V and VR wires, check honeywellhome.com/wifi-thermostat for help.
4. If your old thermostat had separate O and B wires, attach the B wire to the C terminal. If another wire is attached to the C terminal, check honeywellhome.com/wifi-thermostat for help.
5. If your old thermostat had separate O and B wires, attach the B wire to the C terminal. If another wire is attached to the C terminal, check honeywellhome.com/wifi-thermostat for help. Attach the O wire to the O/B terminal. On the Type of Changeover Valve screen, select Cooling Changeover Valve. If your old thermostat had an O wire and not a B wire, attach the O wire to the O/B terminal.
6. If your old thermostat had separate Y1, W1, and W2 wires, check honeywellhome.com/wifi-thermostat for help. If the old thermostat has separate wires on Aux and E, use a wire nut to attach both wires to a separate wire. Slide this third wire into the W2-Aux/E terminal.
7. This is the system monitor. If the monitor finds a problem, you will see an orange alert button on the thermostat home screen.

7. Attach thermostat to wallplate.
   Align the thermostat with the wallplate and then snap into place.
   
8. Switch heating/cooling system ON.
   
   1. Verify that the C wire is connected at the thermostat and at the heating/cooling system.
   2. Make sure the heating/cooling system door is firmly secured.
   3. Switch power back ON for your heating/cooling system at the breaker box or its power switch.
      

Before connecting to your Wi-Fi network, you need to set initial thermostat options to define your heating/cooling system:

• Language
• Home or business

You can customise other options later.

9. Follow prompts on the screen to select appropriate options.
   1. Touch the language you want the thermostat to display, then touch Next.
      
   2. Select Home or Business installation, then touch Next.
      
   3. Touch Next, or name the thermostat location—touch THERMOSTAT and follow the rest of the instructions.
      
   4. Select what your thermostat will control and touch Next.
      

Note: Touch the orange Help button on any screen for more information.

5. Select your system type and touch Next. The system type determines other selections for completing initial setup. Use the checklist from Step 6d when making selections.
   
6. Touch Next after making selections on each screen.
7. Touch Done on the last screen. The thermostat displays an option to connect to your Wi-Fi network.

Note: Touch the orange Help button on any screen for more information.

Connecting to your Wi-Fi network

After touching Done on the final screen of the initial set up, the thermostat displays an option to connect to your Wi-Fi network.

1. Connect the Wi-Fi network.
   Touch Yes to connect the thermostat to your Wi-Fi network. The screen displays the message "Searching for wireless networks. Please wait..." after which it displays a list of all Wi-Fi networks it can find.
   
   Note: If you cannot complete this step now, touch I'll do it later. The thermostat will display the home screen. Complete this process by selecting MENU > Wi-Fi Setup. Continue with Step 2.
   
2. Select the network.
   1. Touch the name of the network you
      Note: If your home network is not want to use. The thermostat displays a shown on the list, touch Rescan. password page.
   2. Using the keyboard, touch the characters that spell out your home network password.
   3. Touch Done. The thermostat displays "Connecting to your network. Please wait..." then shows a "Connection Successful" screen.
      
   4. Touch Next to display the registration information screen.
      
   5. Note your Thermostat MAC and Thermostat CRC. You need these numbers to complete online registration.

To register your thermostat, follow the instructions beginning.

Note: The Register Online screen remains active until you complete registration and/ or touch Done.

Note: If you touch Done before you register online, your home screen displays an orange alert button telling you to register. Touching that button displays registration information and an option to snooze the task.

Disconnecting your Wi-Fi network

1. Touch MENU.
   
2. Select Wi-Fi Setup.
   
3. Touch Disconnect from Network.
   The thermostat will display a question to confirm your selection.
   
4. Touch Yes to confirm that you want to disconnect from the network. The thermostat will display the Wi-Fi Setup screen.
   
5. Touch OK to display the menu.

Reconnecting your Wi-Fi network

1. Touch MENU.
   
2. Select Wi-Fi Setup.
   
3. Touch the name of the network you want to use. The thermostat may display a password page.
   
4. To enter a password, touch characters to spell out your home network password, then touch Done.
5. The thermostat displays "Connecting to your network. Please wait..." then a "Connection Successful" screen.
6. Touch Next.
   • If your thermostat is registered, you will see your signal strength and other status information. Touch Done.
   • If the screen displays "Register Online for Remote Access," follow instructions.

Registering your thermostat online

To view and set your smart thermostat remotely, you must have a Total Connect Comfort account. Use the following steps.

1. Open the Get Connected website.
   Go to getconnected.honeywellhome.com
   

View the smart Thermostat Registration video at
getconnected.honeywellhome.com

2. Login or create an account.
   If you have an account, click LOGIN
   – or –
   click CREATE AN ACCOUNT
   
   1. Follow the instructions on the screen.
   2. Check your email for an activation message from My Total Connect Comfort. This may take several minutes.

Note: If you do not receive a response, check your junk mailbox or use an alternate e-mail address.

3. Follow activation instructions in the email.
4. Log in.

3. Register your smart thermostat.
   After you are logged in to your Total Connect Comfort account, register your thermostat.
   1. Follow the instructions on the screen. After adding your thermostat location, you must enter the thermostat's unique identifiers:
      • MAC ID
      • MAC CRC
        

Note: These IDs are listed on the Register Online screen or on the Thermostat ID Card included in the thermostat package. The IDs are not case sensitive.

When the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message.
You can now control your thermostat from anywhere through your laptop, tablet, or smartphone.

The free 'Total Connect Comfort International' app is available for Apple^® iPhone^®, iPad^® and iPod touch^® devices at iTunes^® or at Google Play^® for all Android™ devices.


Select your store

Get the App

Setting the time/date

1. Touch the current time. The screen displays Set Time/Set Date.
   
2. Touch Set Time or Set Date.
   
3. Touch p or q until the proper time/date is displayed.
   
4. Touch Done to save or Cancel to ignore changes.

Note: This thermostat will automatically update for daylight saving time (if observed in your area) and all date/time information is stored. If the thermostat is connected to Wi-Fi and registered to Total Connect Comfort, the current time is updated from the internet.

Setting the fan

1. Touch FAN to display fan settings.
   
2. Touch On, Automatic, Circulate, or Follow Schedule.
3. Touch Done to save and exit.
   
   On: Fan is always on.
   Automatic: Fan runs only when the heating or cooling system is on.
   Circulate: Fan runs randomly about 35% of the time (home use only).
   Follow Schedule: Fan controlled by program.
   Note: Touch Auto or On to temporarily override the programmed fan schedule.

Setting system mode

1. Touch SYSTEM to display system settings.
   
2. Touch desired option:
   Heat: Thermostat controls only the heating system.
   Cool: Thermostat controls only the cooling system.
   Off: Heating/cooling systems are off.
   Automatic: Thermostat selects heating or cooling as needed depending on the indoor temperature.
   Emergency Heat (heat pumps with aux. heat): Controls auxiliary/emergency heat. Compressor is locked out.
3. Touch Done to save and exit.
   
   Note: The Automatic and Emergency Heat system settings may not appear, depending on how your thermostat was installed.

Pre-set energy-saving schedules

This thermostat uses default Energy Saver settings that can reduce your heating/cooling expenses. To customise settings, see next instructions.

	Period	Start time	Heat (Mon-Fri)	Cool (Mon-Fri)	Heat (Sat-Sun)	Cool (Sat-Sun)
	Wake	6:00 am	70°F (21°C)	78°F (25.5°C)	70°F (21°C)	78°F (25.5°C)
	Leave	8:00 am	62°F (16.5°C)	85°F (29.5°C)	62°F (16.5°C)	85°F (29.5°C)
	Return	6:00 pm	70°F (21°C)	78°F (25.5°C)	70°F (21°C)	78°F (25.5°C)
	Sleep	10:00 pm	62°F (16.5°C)	82°F (28°C)	62°F (16.5°C)	82°F (28°C)
	Period		Start time	Heat	Cool	Fan
	Occupied 1		8:00 am	70°F (21°C)	75°F (24°C)	On
	Unoccupied 1		10:00 pm	55°F (13°C)	85°F (29.5°C)	Auto
	Occupied 2*		12:00 am	70°F (21°C)	75°F (24°C)	On
	Unoccupied 2*		12:00 am	55°F (13°C)	85°F (29.5°C)	Auto

* Period 2 is cancelled by default. If you activate it, the values shown above are default settings.

Adjusting program schedules

1. Touch MENU.
   
2. Select Create/Edit Schedule.
   
   • Touch View/Edit to view the full schedule and make a quick adjustment.
   • Touch Guide Me to create a schedule by answering simple questions.
     
   • Touch I'll do it myself to manually create a program schedule.

Note: To reduce costs, use the pre-set Energy Saver settings described.

If you selected I'll do it myself on the Create/Edit Schedule screen follow these steps:

1. Select the days to schedule, touch Next.
   
2. Touch Wake to set your Wake time for selected days.
   
3. Touch or to set Heat and Cool temperatures for the Wake period, then touch Done.
   
4. Touch other time periods (Leave, Return, Sleep) to set time and temperatures for each.
5. Touch Done to save and exit.
   Note: Touch Delete Period to eliminate any unwanted time period.
   Note: Touch Fan Settings to customise fan settings for any time period.
   Note: When configured for business, the thermostat uses Occupied and Unoccupied instead of Wake, Leave, Return, and Sleep.

Overriding schedules: home use

1. Touch or to adjust the temperature (right side of screen) and the Hold Until time (left side). The schedule will resume when the Hold Until time expires.
   
2. Touch Switch to Permanent Hold to keep the same temperature until you change it or resume the program schedule.
3. Touch Cancel Hold at any time to resume the program schedule.

Overriding schedules: business use

Touch or to adjust the temperature. It will be maintained until the hold time you set.

• To change the hold time, touch the Hold Until arrow buttons. This time can be adjusted up to the maximum time set on the Override Duration screen in Advanced Preferences.
• Touch Override to use a pre-set occupied temperature if a person uses the room during an unoccupied period. The new temperature will be maintained for 1 hour and can be adjusted up to the maximum time set on the Override Duration screen in Advanced Preferences.
  

The programmed schedule will resume when the override timer expires. Touch Cancel Hold at any time to resume the program schedule.

Viewing equipment status

1. Touch MENU.
   
2. Select Equipment Status.
   
3. Touch or to view the status of all the equipment your thermostat is controlling. Depending on how your thermostat was installed, the Equipment Status screen can report data about the following systems:
   
   • Heating and cooling
   • Fan
   • Thermostat information

Setting vacation hold: home use

This feature helps you save energy while you are away, and restores comfortable settings just before you return home.

1. Touch MENU.
   
2. Select Vacation Mode.
   
3. Touch or to select the date you leave, then touch Next for further scheduling details, including times of day, temperature settings, return date, and return settings.
   
4. Review your selections on the last display, and touch Done to save your settings. Touch Back, then Cancel to ignore the changes.
   

Setting holiday/event schedules: business use

This feature helps you conserve energy when the workplace is unoccupied for special events and holidays.

1. Touch MENU.
   
2. Select Holiday/Event Scheduler.
   
3. Select the item you want to schedule.
   • Custom Events lets you set up other days for special schedules.
     
   • US and Canadian Holiday options let you select from a list of holidays commonly observed in each country.
4. Make selections as prompted on each screen. For more information, see next two pages.
5. Touch Done to save your settings.

Setting custom events: business use

This feature lets you customise temperature settings to be maintained during a specific event. You can set up an event for a specific date or day in a month. The thermostat resumes normal scheduling after the event.

1. Select Custom events from the Holiday/Event Scheduler menu.
   
2. Select Create a new event.
   
3. Select Specific Date or Month/ Weekday.
   • For Specific Date, you are prompted to select the start date, settings, end date, and frequency for the event.
     
   • For Month/Weekday, you are prompted to select the month, day of the week, week of the month, settings, length of event, and frequency of the event.
4. Review the settings and touch Done to save them. Touch Back, then Cancel to ignore the changes.
   

Setting holiday schedule: business use

This feature lets you customise temperature settings to be maintained on specified national holidays. The thermostat resumes normal scheduling between selected holidays.

1. Select US Holidays or Canadian
   Holidays from the Holiday/Event Scheduler menu.
   
2. Select Add/Edit Holidays. A list of national holidays is displayed.
3. Touch the check box next to each holiday for which you want to maintain specific settings, (Touch or to scroll through the holiday list.) then touch Next.
   Set the holiday schedule for Occupied or Unoccupied temperatures, depending whether the building will be in use.
   
4. Touch or to select the Heat and Cool temperatures.
   
5. Review the settings and touch Done to save them. Touch Back, then Cancel to ignore the changes.

Setting holiday override: business use

This feature lets you customise temperature settings to be maintained from now until a specified date. The thermostat resumes normal scheduling on the date you select.

1. Touch MENU.
   
2. Select Holiday Mode to display temperatures while you are away on holiday.
   
3. Touch or to select the Heat and Cool temperatures, then touch Next to select return date.
   
4. Review the settings and touch Done to save them. Touch Back, then Cancel to ignore the changes.
   

Note: The cool temperature can only be set higher than the unoccupied program setting and the heat temperature can only be set lower than the unoccupied program setting.

Initiating occupancy mode: business use

This feature keeps temperature at an energy-saving level until you touch Press to start occupancy. When you arrive, touch the button to maintain a comfortable temperature while the room is occupied. Touch the or buttons to set the temperature or the Hold Until time. The temperature is maintained until the time you set. Temperature returns to an energysaving level after the timer expires, or the "Occupied" period ends.

Customizing screen colour

You can customise your thermostat display to match your décor.

1. Touch Menu.
   
2. Touch Colour Themes.
   
3. Select the name of a colour to use a predefined background, or select Custom to define you own background colour and text.
   • If you select a colour name, the screen shows an example on the left. Touch Done to accept that selection.
     
   • If you touch Custom, the screen gives you instructions. Touch Next to step through the choices; touch Done when you are satisfied with your changes.
     

Setting preferences

Preference menu options let you select how the thermostat displays information or responds to certain situations.

1. Touch MENU and select Preferences.
   
2. Select an option and follow prompts:
   
   • Reminders
   • Utility Schedule Options
   • Backlight
   • Smart Response Technology*
   • Advanced Preferences
   • Restore Default Schedule
3. Touch Done to save your settings. Touch Cancel to ignore changes.
   * Smart Response is not available if thermostat is configured for business.

Cleaning the thermostat screen

When you select the Clean Screen option, the screen is locked so you don't accidentally change settings while you clean.

1. Touch MENU.
   
2. Select Clean Screen. A prompt asks if you want to clean the screen for 30 seconds.
   
3. Touch Yes. A countdown timer displays elapsed time until the screen is reactivated.
   

Note: Do NOT spray any liquid directly on the thermostat. Spray liquids onto a cloth, then use the damp cloth to clean the screen. Use water or household glass cleaner. Avoid abrasive cleansers.

Adjusting security settings

You can adjust security options to prevent unauthorized changes to system settings.

1. Touch MENU and select Security Settings.
   
2. Select Change Lock Mode.
   
3. Select an option and follow prompts:
   
   Unlocked: Full access allowed.
   Partially locked: Only temperature can be changed.
   Fully locked: No access allowed. Note: If you choose to use a password for additional security, write it.

Software updates

Resideo periodically issues updates to the software for this thermostat. The updates occur automatically through your Wi-Fi connection. All your settings are saved, so you will not need to make any changes after the update occurs.
Updates occur in the early morning. After your thermostat receives the software, it reboots. The screen then shows "Updating software..." with a green progress bar. When the update is complete, your home screen will appear as usual.

Note: If you are not connected to Wi-Fi or registered at Total Connect Comfort, you will not get automatic updates.

Unregistering your thermostat

To remove a thermostat from your Total Connect Comfort account follow these steps:

1. On mytotalconnectcomfort.com log into your account.
2. Under LOCATIONS, click on the location you want to remove
3. Click the Delete Location link to remove this location.

You will be returned to the LOCATIONS screen and your thermostat will display an orange button that says Register Online.

Smart Response Technology

This feature (home use only) allows the thermostat to "learn" how long the heating/ cooling system takes to reach programmed temperature settings, so the temperature is reached at the time you set.

For example: Set the Wake time to 6:00 am, and the temperature to 70° (21°C). The heat will come on before 6:00 am, so the temperature is 70° (21°C) by 6:00 am.

Note: Select Smart Response Technology in the Preferences menu ("Setting preferences").

The message "in recovery" is displayed when the system is activated before a scheduled time period.
* Smart Response is not available if thermostat is configured for business.

Pre-occupancy purge

This business use feature turns on the fan 1 to 3 hours before each "occupied" time period, to provide a comfortable work environment when you arrive.

Compressor protection

The thermostat keeps the compressor off for a few minutes before restarting, to prevent equipment damage. During this "off" time, the message "waiting for equipment" is displayed on screen.

Auto changeover

This feature is used in climates where both air conditioning and heating are used on the same day.

When the system is set to Automatic, the thermostat automatically selects heating or cooling depending on the indoor temperature.

Heat and cool settings must be at least 3 degrees apart. The thermostat will automatically adjust settings to maintain this 3-degree separation. Note: Select Auto Changeover on the Heating and Cooling System Changeover screen under Advanced Preferences. See "Setting advanced preferences".

Setting advanced preferences

You can change options for a number of system functions. Although many options, such as language and temperature indication settings are the same for all set-ups, others depend on the type of system you have.

1. Touch MENU. The thermostat displays a list of options.
   
2. Select Preferences > Advanced Preferences. The thermostat displays the first screen of options that you can change.
   
3. On each screen, make changes as needed, then touch Next to display new options. Repeat this step until you have made all changes.
   
   Tables explain the screens and options under Advanced Preferences.
4. When you have made all changes, press Done to save and exit.

Advanced Preferences Options (MENU > Preferences > Advanced Preferences)

* These settings are only available if thermostat is configured for business.
* Early recovery only available when configured for business. If configured for Home, see "Smart Response Technology*".

If your needs change, you can change the basic system settings you chose during thermostat installation.

1. Touch MENU. The thermostat displays a list of options.
   
2. Select System Setup. The thermostat displays the first screen of options that you can change.
   
3. On each screen, make changes as needed then touch Next to display new options. Repeat this step until you have made all changes. Table explain the System Setup screens and options.
   
4. When you have made all changes, press Done to save and exit.

Changing system setup

Note: Touch the orange Help button on any screen for more information.

System Setup Options (MENU > System Setup)

Frequently asked questions

Q: Will my thermostat still work if I lose my Wi-Fi connection?
A: Yes, the thermostat will operate your heating and/or cooling system with or without Wi-Fi.

Q: How do I find the password to my router?
A: Contact the manufacturer of the router or check the router documentation.

Q: Why isn't my thermostat connecting to my Wi-Fi router even though it is very close to the thermostat?
A: Verify that the password entered for the Wi-Fi router is correct.

Q: My thermostat is unable to register to the Total Connect Comfort website.
A: Verify that the thermostat is correctly enrolled on your home Wi-Fi network. At Menu > Wi-Fi Setup, check for the Wi-Fi signal strength icon. Verify that the Wi-Fi router has a good internet connection. On your computer, verify that you can open the site at mytotalconnectcomfort.com If you cannot open the site, switch off the internet modem for a few seconds, then power it back on.

Q: I registered on the Total Connect Comfort website but was unable to login using my new account.
A: Check your email and ensure that you received an activation email. Follow the instructions to activate your account and then login to the website.

Q: I have signed up on Total Connect Comfort website and have not received a confirmation email.
A: Check for the email in your Junk or Deleted folder.

Q: Is there a way to extend the signal strength?
A: Most standard routers can be set up to be a repeater. You can also purchase and install a Wi-Fi repeater.
For more FAQs, see getconnected.honeywellhome.com

Getting help and responding to alerts

Your thermostat offers two types of assistance, if these assistance options do not answer your questions, review the FAQs and troubleshooting tips.

On screen help
Most displays include an orange Help button.

1. Touch Help to display instructions for using the screen.
   
2. Touch OK to redisplay the original screen.
   

On screen alerts

Your home screen will display a large orange button when you need to correct a setting or system problem.

1. Touch the button, the thermostat displays instructions for completing the task to which you were alerted.
   
2. Touch OK on the instruction display, then carry out the task. When the task is complete, the alert button will no longer be displayed.
   

Troubleshooting

If you have difficulty with your thermostat, please try the following suggestions.
Most problems can be corrected quickly and easily.

ADEMCO FZE
Office no. 1175 & 1177, Jafza One
Jebel Ali Free Zone, Dubai, United Arab Emirates
getconnected.honeywellhome.com/middle-east

Resideo Inc., 1985 Douglas Drive North, Golden Valley, MN 55422
www.resideo.com ;
©2019 Resideo Technologies, Inc. This product is manufactured by Resideo Technologies, Inc., Golden Valley, MN, +971 4 450 5800