Appendix 8 : Using The E7W Ping Test - Honeywell INNCOM e7w Troubleshooting Manual

Appendix 8 : Using the e7w PING Test

Use the PnG (Ping) parameter to Ping a device with the defined address. This allows you test if the device is
communicating directly with the e7w via RF, or if the device is communicating S5 bus to an installed RF device. This is part
of commissioning a room to Ping all installed devices from the e7w.
1. Enter SERVICE MODE
2. Press UP/DOWN arrow buttons to select PnG.
3. Press MODE button. This action will display the PnG value and will be 000 by default.
4. Use the UP/DOWN arrow button to change the displayed value to the P5 address to be pinged.
For example, refer to the below figure which shows address 227.
5. Press the FAN button to start the Ping.
The e7w will constantly send 4 read commands to read the below values from the target device until the FC
key is pressed. A successful ping will show the following four parameter values in sequence:
1. Device Type Code
2. Major SW Version
3. Minor SW Version
4. AGC Level of Pinged Device
If no replies to the read commands are received, the display will continue to show the P5 address to be
pinged and Value.
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Honeywell Restricted
13 April 2020
Version 9.0