Forward Calls - Cisco 7800 Series User Manual

Forward Calls

In the above example, the phone is monitoring Park Location1. Your administrator has configured a call park
extension, Park Location1. If call park extensions are subscribed successfully, line keys will be assigned for
call park function and get the monitored extension status.
The following table shows the call park status and the relevant icon displayed next to the call park extension:
Table 5: Call Park Status and Icons
Status
Idle
Parked

Forward Calls

You can forward calls from any line on your phone to another number. Call forward is phone-line specific.
If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.
If a line is enabled with feature key sync and call forward on it, the call forward
the line key label.
There are two ways of forwarding your calls:
• Forward all calls
• Forward calls in special situations, such as when the phone is busy or there is no answer.
Verify that your calls are forwarded by looking for the call forwarding
middle top of the phone screen.
Procedure
Step 1
Press Forward all or Forward.
If the Forward all softkey is grayed or doesn't display on the screen, contact your administrator.
Step 2
Do any of the following: Enter the target number exactly as you would dial it from your phone, or select an
entry from your list of recent calls or contacts.
• Enter the target number, to which you want to forward incoming calls from this phone line.
• Press the Contacts softkey and select a contact from your contact directories.
• Press Redial and select an entry from the Placed calls list.
Step 3 Press Call to forward all calls to the specified number.
Related Topics
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
44
Phone Web Page, on page 18
Forward Calls in Specific Situations
Turn On Call Forward for All Lines
Icon
icon in the line label or on the
Calls
icon is displayed next to