Forward Calls; Enable Call Forward – All Calls; Disable Call Forward – All Calls; Enable Call Forward – Busy - Cisco 6851 Series User Manual

You are now connected with the caller in that parking slot #.
Step 3

Forward Calls

You can forward incoming calls from your phone to another number.
Enable Call Forward – All Calls
Procedure
Step 1 Lift the receiver and listen for dial tone.
Step 2 Press *72 or Forward softkey.
Step 3 When prompted, enter your PIN.
Step 4 Press 1.
Step 5 When prompted, enter the destination phone number, starting with a 1, i.e. 1 800 555 1212.
Disable Call Forward – All Calls
Procedure
Step 1 Lift the receiver and listen for dial tone.
Step 2 Press *72 or Forward softkey
Step 3 When prompted, enter your PIN.
Step 4 Press 2.
Forwarding of all calls is available remotely using the voicemail system. This feature can be
Note:
accessed remotely by dialing your phone number, and while listening to the voicemail greeting pressing
the # key. This will allow you to enter your PIN and access the voicemail system. In the Personal
options menu (8), you can enable call forwarding.
Enable Call Forward – Busy
Procedure
Step 1 Lift the receiver and listen for dial tone.
Step 2 Press *90.
Step 3 When prompted, enter your PIN.
Step 4 Press 1.
Step 5 When prompted, enter the destination phone number, starting with a 1, i.e. 1 800 555 1212.
Disable Call Forward – Busy
Procedure
Step 1 Lift the receiver and listen for dial tone.
Step 2 Press *90.
Step 3 When prompted, enter your PIN.
Step 4 Press 2.
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Cisco IP Phone 6851 Series User Guide