Access Audio Voicemail
Depending on how your administrator has set up your phone, you can retrieve your voicemail
without viewing a list of messages. This option is useful if you prefer a list of voicemail
messages, but you want to access your messages without the visual prompts.
Use the following steps to access your audio voicemail.
From your desk phone's screen, press the Audio softkey,
1.
2.
When prompted, enter your voicemail credentials.
Phone Behavior with Voicemail Setting
The table lists the phone behavior in various scenarios when the Handset LED Alert field in the
Configuration Utility is set to Voicemail.
Starting State
No Voicemail,
No Missed Call
No Voicemail,
No Missed Call
Voicemail
Missed Call
No Voicemail,
No Missed Call
Cisco IP Phone 8841/8851 Multiplatform Phones User Guide
Event
LED Status
After Event
There is no
LED Off
active call and a
call is missed or
a call is on hold
and the call is
missed.
Voicemail
LED On
comes in
There is no
LED On
active call and a
call is missed or
a call is on hold
and the call is
missed.
Voicemail
LED On
comes in
No event
LED Off
LED Turn Off Criteria
–
User calls the voicemail to retrieve
a message.
User calls the voicemail to retrieve
a message.
User calls the voicemail to retrieve
a message.
–
Voicemail
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