Section 1: General Information; System Overview; Introduction; General Information - Honeywell AlarmNet IGSMHS Installation And Setup Manual

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System Overview

Introduction

Congratulations on your purchase of Honeywell's IGSMHS combination Internet and GSM
communication module (henceforth referred to as IGSMHS). It represents the latest and
most innovative communication technology for the security industry and uses the most
sophisticated encryption to ensure the highest level of security for your customer.
In addition to alarm reporting, the IGSMHS provides upload/downloading capability of
Honeywell's control panel data over the Internet (via the AlarmNet-G network), using GSM
(Global System for Mobile) technology.

General Information

Honeywell's IGSMHS Internet communication module communicates via the Internet (when
service is available) and switches to GSM service when the Internet is not available.
In normal operation (with Internet connectivity), the IGSMHS communicates from your
customer's network connection to the Honeywell Network Operations Center, (NOC) via the
AlarmNet-i network. The NOC receives data and routes the information to the Central
Station of your choice, based on the account number you assign to the module. Note that your
Central Station needs to give you the account number. The same account number is used for
both Internet and GSM transmissions. If your current Central Station is capable of receiving
signals from the Honeywell NOC, they are capable of receiving signals from the IGSMHS
module.
If, for some reason, Internet connectivity is not available, (for example, your customer's ISP
is off line or disconnected), the IGSMHS will transmit signals via the AlarmNet-G (GSM)
cellular network, which uses the GPRS (General Packet Radio Service) to complete these
transmissions. These transmissions are sent to the Honeywell NOC and then forwarded to
your Central Station exactly the same way as if they were received via the Internet.
If the Internet and GPRS (part of the GSM cellular network) are both unavailable (fail), the
message will not be sent via this communication module.
The IGSMHS module requires an AlarmNet–i account. For new installations, please
obtain the account information from the central station prior to programming this module.
For replacement installations, the AlarmNet-i account is created automatically when the
module is registered.
For maximum reliability, it is recommended the device be operated in dual path
mode with Internet and GSM both enabled and connected.
S E C T I O N
General Information
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