You Cannot Access The Internet - NETGEAR Nighthawk RS400 User Manual

Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
c. Click Export to file and save the certificate to a location.
5. Navigate to the location where you saved the certificate and double-click the
certificate.
The General tab displays.
6. Click Install Certificate.
The installation wizard starts.
7. Click the Place all certificates in the following store radio button.
8. Click Browse and select Trusted Root Certification Authorities.
9. Click Next.
10. Follow the prompts to install the certificate.
Note: If you enter your router's default IP address (192.168.1.1) instead of
www.routerlogin.net, Edge still displays a warning message when you log in. The
reason is that the certificate that you installed corresponds only to the
www.routerlogin.net domain name, not to the IP address.

You cannot access the Internet

If you can access your router but not the Internet, check to see if the router can obtain
a WAN IP address from your Internet service provider (ISP). Unless your ISP provides a
fixed IP address, your router requests an IP address from the ISP. You can determine
whether the request was successful using the router web interface.
To check the WAN IP address:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Select an external site such as https://www.netgear.com/.
3. Enter http://www.routerlogin.net.
A login window opens.
4. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
5. Click the ADVANCED tab.
Troubleshooting 175 User Manual