Monitor A Coworker's Line; Phone Web Page - Cisco 8841 User Manual

Your Phone

Monitor a Coworker's Line

With the busy lamp field feature, you can monitor the line status of a coworker or supervisor. This feature is
useful if you routinely handle calls for a colleague and need to see their ability to answer a call.
If this feature is configured on your phone, the following LED colors display on a line key:
• A green LED—Monitored line is available.
• A red LED—Monitored line is busy.
• A red fast blinking LED—A call is ringing to the monitored line.
• An amber LED—A configuration error occurred when this feature was being set up.
On your phone, you see the caller ID for the calls that you receive. For lines that you monitor, you do not see
caller ID.
You can use this feature with speed dial or call pickup for even greater flexibility. But you may see different
icons displayed on your phone based on your combination of features. The following table shows the various
busy lamp field icons based on each feature combination.
Table 2: Busy Lamp Field Icons on the Cisco IP Phone 8800 Series
Busy Lamp Busy Lamp
Field Field and
Speed Dial
Idle
Alerting
In use
Call -
parked
Error

Phone Web Page

You can customize some phone settings with the phone web page, which you access from your computer.
Your administrator gives you the page URL, your user ID, and password.
In the phone web page, you can control features, line settings, and phone services for your phone.
Busy Lamp Busy Lamp
Field and Call Field and
Pickup Call Park
- -
Busy Lamp Busy Lamp
Field, Speed Field, Call
Dial, and Call Park, and
Pickup Call Pickup
-
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
Monitor a Coworker's Line
Busy Lamp Busy Lamp Field,
Field, Speed Speed Dial, Call
Dial, and Pickup, and Call
Call Park Park
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