Transfer - Cisco TelePresence SX20 User Manual

17
Transfer Call

Transfer

In a call tap
Transfer.
Tap Complete
transfer—see
also text in side
bar at right.
Locate
whom to
call in the
usual way.
The call will be transferred.
Place the call in
the usual way.
About Transfer
Basically, you have two options when
transferring calls; viz. unattended
and consultative transfer.
The scenario described on this page
is the unattended transfer, where
you transfer the call to someone
else without consulting that person
before the transfer is carried out.
If you consult the person first, you
will transfer after having used the
swap feature—see the next page for
more on this.
D1534504 User Guide
Cisco TelePresence
Produced: November 2016 for CE 8. 2
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Cisco Systems, Inc. All rights reserved.