Add Incoming Call To Existing Call - Cisco TelePresence SX20 User Manual

27
Conference Calls with Multiple Participants

Add Incoming Call to Existing Call

Add: Provided that
your system supports
it: Accept the incoming
call and merge it with
the ongoing call.
Some systems may
accept that you merge
the incoming call with
the existing, but as an
audio-only call.
You may be prompted
to put the current call
(or group of calls) on
hold before merging
can take place.
The identity of the new
incoming call is stated
here.
Accept the incoming
call, while holding the
current call or group of
calls.
Decline the incoming call
and carry on as you have
been doing.
Accept the incoming call,
while ending the current call
or group of calls.
About Adding Incoming
Calls
Assume that you are already in a call.
If you then receive another incoming
call, you will have the following
options:
•
You may decline the call and
continue with what you were
doing.
•
You may put the current call on
hold and accept the new call. At
any time you may swap between
the two.
•
You may transfer the incoming call
to someone else, including the
one you were talking to.
•
You may, after putting the
incoming call on hold, later decide
to merge this call with the existing
(optional feature).
•
You may merge the incoming
call directly with the ongoing call
(ACCEPT & MERGE). This applies
to MultiSite equipped systems only.
D1534504 User Guide
Cisco TelePresence
Produced: November 2016 for CE 8. 2
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Cisco Systems, Inc. All rights reserved.