Forward Calls; Transfer A Call To Another Person - Cisco 8865 Series Manual

Put a Call on Hold:
You can put an active call on hold and then resume the call when you're ready. When you place
a video call on hold, video transmission is blocked until you resume the call.
Procedure
Step 1
Press Hold
Step 2
To resume a call from hold, press Hold again.

Forward Calls:

You can forward calls from any line on your phone to another number. Call forward is phone-
line specific. If a call reaches you on a line where call forwarding is not enabled, the call rings as
usual.
There are two ways of forwarding your calls:
•
Forward all calls
•
Forward calls in special situations, such as when the phone is busy or there is no answer.
When a line is forwarded, you see the Forward all
Procedure
Step 1
When the line to be forwarded is inactive, press Fwd All.
Step 2
Enter the call forward target number exactly as you would dial it from your phone, or select an
entry from your list of recent calls.

Transfer a Call to Another Person:

When you transfer a call, you can stay on the original call until the other person answers. This
way, you can talk privately with the other person before you remove yourself from the call. If
you don't want to talk, transfer the call before the other person answers.
.
icon with the line.