System Information - GE Vivid T8 Basic Service Manual

Diagnostics/Troubleshooting

7-4-5-1 System Information

Element
CRM Number
Agent Registered
7-16
System Information displays general information about the
Vivid T9/Vivid T8 . When the Vivid T9/Vivid T8 has been
successfully configured with the back office, these elements will
have the corresponding values:
• Agent Registered will be Yes
• Agent Quarantine will be No
• Agent CRM Verified will be Yes
The information on System Information is available to all
service class licenses.
To access System Information, navigate to Utility > Service >
Home.
Figure 7-7. System Information
This table shows all the elements available on System
Information with descriptions.
Table 7-1: System Information
DESCRIPTION
Customer Relationship Management (CRM) number.
System identifier assigned to the customer unit by
the service region.
Registered status of the agent. Valid values are:
• Yes - The agent is registered in the back office.
• No - The agent is not registered in the back office.
• Not Available - The agent is not running or has not
been configured.
Vivid T9/Vivid T8 – Basic Service Manual
5795591-100 English Rev. 3