Cisco SPA112 Administration Manual
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Cisco SPA112 Administration Manual

Spa100 series phone adapters
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See also: Administration Manual , Setup and User's Manual
ADMINISTRATION
GUIDE
Cisco SPA100 Series Phone Adapters
SPA112 and SPA122

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Summary of Contents for Cisco SPA112

  • Page 1 ADMINISTRATION GUIDE Cisco SPA100 Series Phone Adapters SPA112 and SPA122...
  • Page 2 Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

  • Page 3: Table Of Contents

    Contents Chapter 1: Getting Started with the Cisco SPA100 Series Phone Adapters Feature Overview Before You Begin Product Features Connecting the Equipment Overview of the Configuration Utility Launching the Configuration Utility Chapter 2: Quick Setup for Voice over IP Service...
  • Page 4 User Settings (User 1 and User 2) Chapter 5: Administration Settings User List (Password Management) Management Web Access Management TR-069 SNMP Bonjour Logging Log Viewer Log Setting Log Module Diagnostics Ping Test Traceroute Test Factory Defaults Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 5 Internet Status Port Statistics DHCP Server Information (SPA122) Appendix A: Frequently Asked Questions Appendix B: Using the IVR for Administration Appendix C: Installation Options Mounting the ATA Appendix D: Where to Go From Here Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 6: Chapter 1: Getting Started With The Cisco Spa100 Series Phone Adapters

    Getting Started with the Cisco SPA100 Series Phone Adapters Thank you for choosing the Cisco SPA100 Series Phone Adapters. This chapter provides more information about the features of the product and provides instructions about connecting the equipment and getting started in the web- based configuration utility.

  • Page 7: Before You Begin

    Phone Adapter with Router Before You Begin Before you install your Cisco SPA100 Series ATA, make sure that you have the following equipment and services: • An active account with an Internet Service Provider (ISP). This account provides access to the Internet.

  • Page 8: Product Features

    Getting Started with the Cisco SPA100 Series Phone Adapters Product Features Product Features Top Panel The following features are found on the top panel of the ATA. Feature Description Steady green—On hook. Slow flashing green—Off hook. PHONE 1 Off—Port not ready.
  • Page 9 Getting Started with the Cisco SPA100 Series Phone Adapters Product Features Back Panel The following features are found on the back panel of the ATA. SPA112 SPA122 Feature Description RESET Using a paperclip or similar object, press this button briefly to restart the unit.

  • Page 10: Connecting The Equipment

    Getting Started with the Cisco SPA100 Series Phone Adapters Connecting the Equipment Feature Description DC 5V Connect to a power source, by using the provided power POWER adapter. Connecting the Equipment For wall-mounting instructions, see Mounting the ATA, page 145.

  • Page 11: Overview Of The Configuration Utility

    In the Address bar, enter the IP address of the ATA. STEP 4 • SPA112: Use the built-in IVR or your router’s configuration utility to find the dynamically assigned IP address of the ATA. To use the IVR, connect an analog phone to the PHONE port of the ATA. Press the star key four times (****).
  • Page 12 Getting Started with the Cisco SPA100 Series Phone Adapters Overview of the Configuration Utility Elements of the User Interface The following features appear in the user interface. Component Description 1. Menu Bar Provides access to the modules of the configuration utility. Click a menu to view the options in the navigation tree.
  • Page 13 Getting Started with the Cisco SPA100 Series Phone Adapters Overview of the Configuration Utility Configuration Utility Icons Many configuration pages provide the following icons for common tasks. Icon Description Edit Icon The Edit icon lets you edit an existing item from a list.

  • Page 14: Chapter 2: Quick Setup For Voice Over Ip Service

    Dial Plan: Keep the default settings (recommended) or edit the dial plan to suit your site. For more information, see Configuring Dial Plans, page Click Submit to save your settings. The voice service will restart. STEP 2 Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 15 Use an external phone to place an inbound call to the telephone number that was assigned by your ITSP. Verify that the phone rings and you have two-way audio on the call. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 16: Chapter 3: Configuring The Network

    (SPA122 only), and your time settings. • Internet Settings, page 17 • Network Service (SPA122 Only), page 19 • Network Settings for the LAN and DHCP Server (SPA122 Only), page 20 • Time Settings, page 24 Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 17: Internet Settings

    Internet. • Default Gateway: Enter the Gateway IP Address that was provided by your ISP. Also: Enter the MTU, as described in this table, and see Optional Settings, page Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 18 In most cases, you should keep the default setting, Auto, to allow the ATA to choose the appropriate MTU. To specify the MTU, select Manual, and then enter the number of bytes. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 19: Network Service (Spa122 Only)

    Bridge: Bridged mode is used if the ATA is acting as a bridge device to another router. Choose this option if your ATA bridges a network (10.0.0.0 for example) to its LAN port (with connected devices also in the 10.0.0x range). Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 20: Network Settings For The Lan And Dhcp Server (Spa122 Only)

    Description DHCP Server The ATA can use the built-in DHCP server to dynamically assign IP addresses to connected devices. Click Enabled to enable the DHCP server, or click Disabled to disable this feature. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 21 Reserved list: Check the box for the client. Click Remove. Default Gateway Enter the IP address of the default gateway to be used by the DHCP clients. By default, it is the IP address of the ATA’s ETHERNET (LAN) interface. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 22 Provides a configuration URL to clients that request this option. An option 160 URL defines the protocol and path information by using a fully qualified domain name for clients that can use DNS. For example: https://myconfigs.cisco.com:888/configs/bootstrap.cfg Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 23 If needed, enter the IP address of a DNS server that DHCP clients should use directly for name resolution. The default entry is 0.0.0.0, in which case the ATA uses the DNS servers that are specified for the WAN connection. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 24: Time Settings

    Auto from the drop-down list. This is the default setting. If you want to specify the NTP server, select Manual, and enter the domain name or IP address of the NTP server that you want to use. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 25: Advanced Settings

    To open this page: Click Network Setup in the menu bar, and then click Advanced Settings > Port Settings in the navigation tree. After making changes, click Submit to save your settings, or click Cancel to abandon any unsaved entries. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 26: Mac Address Clone (Spa122 Only)

    To open this page: Click Network Setup in the menu bar, and then click Advanced Settings > MAC Address Clone in the navigation tree. After making changes, click Submit to save your settings, or click Cancel to abandon any unsaved entries. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 27: Vpn Passthrough (Spa122 Only)

    Disabled to disable it. The default setting is Enabled. PPTP Passthrough Point-to-Point Tunneling Protocol (PPTP) allows the Point-to-Point Protocol (PPP) to be tunneled through an IP network. To disable PPTP Passthrough, select Disabled. The default setting is Enabled. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 28: Vlan

    This feature is enabled by default and helps to ensure that voice is prioritized during periods of heavy network traffic. To open this page: Click Network Setup in the menu bar, and then click Application > QoS in the navigation tree. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 29: Port Forwarding (Spa122 Only)

    For more information, see Manually Adding Port Forwarding (SPA122 Only), page Field Description Number An identification number for the port forwarding rule. Type The type of rule: Single Port Forwarding or Port Range Forwarding. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 30 The port that the ATA uses when forwarding traffic to the internal server. Protocol The protocol that is used: TCP or UDP. IP Address The IP address of the internal server that is accessed by this rule. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 31: Manually Adding Port Forwarding (Spa122 Only)

    Enter a Name field. Enter a Name Enter the name of the application. Not available if you choose a standard application from the Application Name list for Single Port Forwarding. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 32 Network Settings for the LAN and DHCP Server (SPA122 Only), page Enabled Check the box to enable this port forwarding rule, or uncheck the box to disable it. The default setting is Disabled. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 33: Dmz (Spa122 Only)

    Click Enabled to enable this feature, or click Disabled to disable it. The default setting is Enabled. Private IP Specify the local IP address of the device that can be accessed through the DMZ. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 34: Chapter 4: Configuring Voice

    This section describes voice port operations and explains how to complete the initial setup tasks to get your voice services working quickly. • Understanding Voice Port Operations • ATA Voice Features • Optimizing Fax Completion Rates • Configuring Dial Plans Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 35: Understanding Voice Port Operations

    The ATA is equipped with fully featured, programmable voice ports that can be custom provisioned within a wide range of configuration parameters. The following sections describe the factors that contribute to voice quality: • Supported Codecs • SIP Proxy Redundancy • Other ATA Voice Features Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 36 It is important that a backup server be available so that an active server can be temporarily switched out for maintenance. The ATA supports the use of backup SIP proxy servers (through DNS SRV) so that service disruption is minimized. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 37 FAX pass-through is the same as Modem pass-through) Call waiting and silence suppression are automatically disabled for both FAX and Modem pass-through. In addition, out-of-band DTMF transmission is disabled during modem or fax passthrough. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 38 Progress Tones section in Voice System Regional Settings, page • Call Progress Tone Pass Through This feature allows the user to hear the call progress tones (such as ringing) that are generated from the far-end network. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 39 This feature is useful for auto answer equipment. For more information, see the Control Timer Values section in Voice System Regional Settings, page Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 40: Optimizing Fax Completion Rates

    Network Jitter Level: very high • Jitter Buffer Adjustment: no In the Supplementary Service Subscription section, enter the following settings: STEP 4 • Call Waiting Serv: no • Three Way Call Serv: no Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 41: Fax Troubleshooting

    Note: If a T.38 call cannot be set-up, then the call automatically reverts to G.711 fallback. If you are using a Cisco media gateway, make sure the Cisco gateway is correctly STEP 8 configured for T.38 with the dial peer. For example:...

  • Page 42: Configuring Dial Plans

    • If you are an end user of VoIP products, contact the reseller or service provider that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. For contact options, see: www.cisco.com/go/sbsc Configuring Dial Plans Dial plans determine how dialed digits are interpreted and transmitted.

  • Page 43: Digit Sequences

    3, 5, 6, 7, 8, or *. Enter a period for element repetition. The dial plan accepts zero or more entries of the digit. For (period) example, 01. allows users to enter 0, 01, 011, 0111, and so on. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 44 Enter an asterisk to allow the user to enter a 2- digit star code. S0 or L0 Enter S0 to reduce the short inter-digit timer to 0 seconds, or enter L0 to reduce the long inter-digit timer to 0 seconds. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 45 After a user presses 9, an external dial tone sounds. The user must enter a 10-digit number that begins with a digit 2 through 9. The system automatically inserts the 1 prefix before transmitting the number to the carrier. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 46 | 9, 1 900 xxxxxxx ! | 9, 011xxxxxx. | 0 | [49]11 ) 9, 011xxxxxx. After the user presses 9, an external dial tone sounds. The user can enter any number that starts with 011, as in an international call from the United States. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 47: Acceptance And Transmission Of The Dialed Digits

    If the sequence is allowed by the dial plan, the match one sequence in number is accepted and is transmitted the dial plan. according to the dial plan. • If the sequence is blocked by the dial plan, the number is rejected. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 48: Dial Plan Timer (Off-Hook Timer)

    No wildcard characters are allowed because the number will be transmitted as shown. If you omit the number substitution, <:n>, then the user hears a reorder (fast busy) tone after the specified number of seconds. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 49 Create a hotline on a line button for an extension (P0 <:1000>) With the timer set to 0 seconds, the call is transmitted automatically to the specified extension when the phone goes off hook. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 50: Interdigit Long Timer (Incomplete Entry Timer)

    If it is invalid, the call is rejected. Default setting: 3 seconds Syntax for the Interdigit Short Timer SYNTAX 1: S:s, ( dial plan Use this syntax to apply the new setting to the entire dial plan within the parentheses. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 51: Resetting The Control Timers

    In the Control Timer Values section, enter the desired values in the Interdigit Long STEP 3 Timer field and the Interdigit Short Timer field. See the definitions at the beginning of this section. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 52: Configuring Voice Settings

    Software version number. Hardware Version Hardware version number. MAC Address MAC Address. For example: 8843E1657936. Client Certificate Status of the client certificate, which can indicate if the ATA was authorized by your ITSP. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 53 SIP Messages Sent Total number of SIP messages sent (including retransmissions) SIP Bytes Sent Total number of bytes of SIP messages sent (including retransmissions) SIP Messages Recv Total number of SIP messages received (including retransmissions) Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 54 Options are either yes or no. Last Called Number The phone number that was most recently called through this port. Last Caller Number The originating phone number of the call that was most recently received through this port. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 55 Indicates whether the far end has placed the call on hold. Call 1 and 2 Callback Indicates whether the call was triggered by a call back request. Call 1 and 2 Peer Name Name of the peer phone. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 56: Voice System Settings

    The syslog messages can be accessed by reviewing the "syslog.514.log" file which resides in the same directory as the slogsrv.exe syslog server application. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 57 Levels 1, 2 & 3 generate messages related to the voice ports only. Level 3+Router generates debug content for both voice and router components. Default setting: 3 Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 58: Voice Provisioning Settings

    The time interval between periodic resyncs with the provisioning server. The associated resync timer is active only after the first successful synchronization with the server. Set this parameter to zero to disable periodic resynchronization. Default setting: 3600 seconds Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 59 TRUE. Default setting: (empty) Resync Fails On FNF Determines whether a file-not-found response from the provisioning server constitutes a successful or a failed resync. A failed resync activates the error resync timer. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 60 Default setting: $PN $MAC – Successful resync $SCHEME://$SERVIP:$PORT$PATH - - $ERR. Log Resync Failure Syslog message issued after a failed resync attempt. Default setting: $PN $MAC – Resync failed: $ERR. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 61 Default setting: (empty) Upgrade Rule This parameter is a firmware upgrade script with the same syntax as Profile_Rule. Defines upgrade conditions and associated firmware URLs. Default setting: (empty) Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 62 General purpose provisioning parameters. These parameters can be used as variables in provisioning and upgrade rules. They are referenced by prepending the variable name with a ‘$’ character, such as $GPP_A. Default setting: (empty) Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 63: Sip Settings

    Agent Name parameter is also used for the REGISTER request. Default setting: blank. SIP Accept Language Accept-Language header used. There is no default (this indicates that the ATA does not include this header) If empty, the header is not included. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 64 If set to yes, all AVT tone packets (encoded for redundancy) have the marker bit set. If set to no, only the first packet has the marker bit set for each DTMF event. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 65 SIP Timer D ACK hang-around time, which can range from 0 to 64 seconds. Default setting: 32. SIP Timer J Non-INVITE response hang-around time, which can range from 0 to 64 seconds. Default setting: 32. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 66 Default setting: 0 (disabled) Reg Retry Long Random Random delay range (in seconds) to add to Delay Register Retry Long Intvl when retrying REGISTER after a failure. Default setting: 0 (disabled) Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 67 SIT4 Tone. Try Backup RSC SIP response code that retries a backup server for the current request. Retry Reg RSC Interval to wait before the ATA retries registration after failing during the last registration. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 68 Number of successive ICMP errors allowed when transmitting RTP packets to the peer before the ATA terminates the call. If value is set to 0, the ATA ignores the limit on ICMP errors. Default setting: 0. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 69 RTP statistics of the current call. Select yes or no from the drop-down list. The format of the P-RTP-Stat header is: P-RTP-State: PS=<packets sent>,OS=<octets sent>,PR=<packets received>,OR=<octets received>,PL=<packets lost>,JI=<jitter in ms>,LA=<delay in ms>,DU=<call duration ins>,EN=<encoder>,DE=<decoder>. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 70 G.711a codec name used in SDP. Default setting: PCMA. G726r32 Codec Name G.726-32 codec name used in SDP. Default setting: G726-32. G729a Codec Name G.729a codec name used in SDP. Default setting: G729a. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 71 VIA sent-by port. Select yes or no from the drop- down menu. Default setting: no. STUN Enable Enables the use of STUN to discover NAT mapping. Select yes or no from the drop-down menu. Default setting: no. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 72 SIP messages is substituted for the corresponding port value in the external RTP port range. There is no default value. NAT Keep Alive Intvl Interval between NAT-mapping keep alive messages. Default setting: 15. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 73: Voice System Regional Settings

    Cadence Section 1: Section Length = 60s Number of Segments = 4 Segment 1: On=0.2s, Off=0.2s Segment 2: On=0.2s, Off=0.2s Segment 3: On=0.2s, Off=0.2s Segment 4: On=1.0s, Off=4.0s Total Ring Length = 60s Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 74 < 6 indicates which of the frequency components given in the FreqScript are used in that segment; if more than one frequency component is used in a segment, the components are summed together. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 75 It is triggered by a comma character encountered in the dial plan. Default setting: 420@- 4;10(*/0/1) Prompt Tone Prompts the user to enter a call forwarding phone number. Default setting: 520@-5,620@-5;10(*/0/1+2) Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 76 Alternative to the Reorder Tone played when an error occurs as a caller makes an outbound call. The RSC to trigger this tone is configurable on the SIP screen. Default setting: 914@-4,1371@-4,1777@-4;20(.380/0/ 1,.380/0/2,.380/0/3,0/4/0) Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 77 Ring2 Cadence Cadence script for distinctive ring 2. Default setting: 60(.8/.4,.8/4) Ring3 Cadence Cadence script for distinctive ring 3. Default setting: 60(.4/.2,.4/.2,.8/4) Ring4 Cadence Cadence script for distinctive ring 4. Default setting: 60(.3/.2,1/.2,.3/4) Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 78 30(.3/. 1 ,.3/. 1 ,. 1 /9. 1 ) CWT7 Cadence Cadence script for distinctive CWT 7. Default setting: 30(.3/. 1 ,.3/. 1 ,. 1 /9. 1 ) CWT8 Cadence Cadence script for distinctive CWT 8. Default setting: 2.3(.3/2) Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 79 When setting ring tones, consider the following recommendations: • Begin with the default Ring Waveform, Ring Frequency, and Ring Voltage. • If your ring cadence doesn’t sound right, or your phone doesn’t ring, change the following settings: Ring Waveform: Sinusoid Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 80 0 = plays immediately, inf = never plays. Range: 0–255 seconds. Default setting: 5. Call Back Expires Expiration time in seconds of a call back activation. Range: 0–65535 seconds. Default setting: 1800. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 81 Without CPC enabled, reorder tone will is played after a configurable delay. If CPC is enabled, dial tone will be played when tip-to-ring voltage is restored. Resolution is 1 second. The default range is 2. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 82 Cancels call forwarding of all calls. Default setting: *73. Cfwd Busy Act Code Forwards busy calls to the extension specified after the activation code. Default setting: *90. Cfwd Busy Deact Cancels call forwarding of busy calls. Default setting: Code *91. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 83 Block CID Per Call Blocks caller ID on the next outbound call. Default Act Code setting: *81. Block CID Per Call Removes caller ID blocking on the next inbound call. Deact Code Default setting: *82. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 84 Default setting: *19. Conference Act If this code is specified, the user must enter it before Code dialing the third party for a conference call. Enter the code for a conference call. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 85 The *codes should not conflict with any of the other vertical service codes internally processed by the ATA. You can empty the corresponding *code that you do not want the ATA to process. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 86 *73 to cancel call forwarding, do not include this parameter. Instead, add the *code in the dial plan and the ATA send INVITE *73@..as usual when user dials *73. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 87 Dial prefix to make G.729a the preferred codec for the call. Default setting: *01729. Force G729a Code Dial prefix to make G.729a the only codec that can be used for the call. Default setting: *02729. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 88 This setting has no effect if DTMF Tx Method is INFO; ABCD is always sent OOB regardless in this setting. Playback ABCD To enable local playback of OOB DTMF ABCD, select yes. Otherwise, select no. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 89 FXS Port Power The choices are from 1 to 8. Default setting: 3 Limit Caller ID FSK The ATA supports bell 202 and v.23 standards for caller Standard ID generation. Default setting: bell 202 Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 90: Line 1 And Line 2 Settings (Phone1 And Phone2)

    CoS value for SIP messages. Default setting: 3. RTP ToS/DiffServ Value ToS/DiffServ field value in UDP IP packets carrying RTP data. Default setting: 0xb8. RTP CoS Value [0- 7] CoS value for RTP data. Default setting: 6. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 91 To enable the support of 100REL SIP extension for reliable transmission of provisional responses (18x) and use of PRACK requests, select yes. Otherwise, select no. Default setting: no. EXT SIP Port The external SIP port number. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 92 ATA adds a GUID header in the SIP request. The GUID is generated the first time the unit boots up and stays with the unit through rebooting and even factory reset. Default setting: no. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 93 • full excl. REG—Logs all SIP messages in full text except REGISTER requests/ responses. • full excl. OPT|NTFY|REG—Logs all SIP messages in full text except for OPTIONS, NOTIFY, and REGISTER requests/ responses. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 94 SIP response for an outbound INVITE. To enable this feature, select yes. Otherwise, select no. Default setting: no. Auth INVITE When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 95 Dial Plan The default dial plan script for each line is as follows: (*xx|[3469]11|0|00|[2- 9]xxxxxx| 1 xxx[2-9]xxxxxx| x xxxxxxxxxxx.) Each parameter is separated by a semi-colon (;) Example 1: *1xxxxxxxxxx<:@fwdnat.pulver.com:5082;uid=jsmith;pwd=xy z Example 2: Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 96 Destination that should receive NAT keep alive messages. If the value is $PROXY, the messages are sent to the current proxy server or outbound proxy server. Default setting: $PROXY. EXT SIP Port The external SIP port number. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 97 Outbound Proxy. Default setting: no. DNS SRV Auto Prefix If enabled, the ATA will automatically prepend the Proxy or Outbound Proxy name with _sip._udp when performing a DNS SRV lookup on that name. Default setting: no. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 98 Sets subscription interval for voicemail message Expires waiting indication. Mailbox Manage URL The URL to access the voicemail server. This parameter allows $USER, $PROXY, and $MBID macros, such as $USER@$PROXY, or $MBID@$PROXY. Default: blank Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 99 Enable Block Last Call Service Default setting: Accept Last Serv Enable Accept Last Call Service Default setting: DND Serv Enable Do Not Disturb Service Default setting: CID–Serv Enable Caller ID Service Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 100 Secure Call Setting to Yes. See User Settings (User 1 and User 2), page 108. Referral Serv Enable Referral Service. See the Referral Services Codes parameter For more information. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 101 If the caller does not respond to the refresh message, the ATA ends this call with a SIP BYE message. The range is 0 to 255 seconds (0 means that the session refresh is disabled) Default setting: 30. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 102 $IP, then the SAS line’s own IP address is used in the c = line and a=sendrecv. In that case the SAS client will stream RTP packets to the SAS line. Default setting: empty Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 103 For example: conf@mysefver.com:12345 or conf (which uses the Proxy value as the domain) Conference Bridge Ports Select the maximum number of conference call participants. The range is 3 to 10. Default setting: Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 104 Second preferred codec for all calls. (The actual Codec codec used in a call still depends on the outcome of the codec negotiation protocol.) Select one of the following: Unspecified, G711u, G711a, G726-32, or G729a. Default setting: Unspecified Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 105 To enable the use of the echo suppressor, select yes. Otherwise, select no. Default setting: Yes FAX Codec Symmetric To force the ATA to use a symmetric codec during fax passthrough, select yes. Otherwise, select no. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 106 The minimum and maximum duration thresholds are: • strict mode for AVT: 70 ms • normal mode for AVT: 40 ms • strict mode for SIP info: 90 ms • normal mode for SIP info: 50 ms Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 107 The ATA will detect FAX tone only if it is the caller • callee only: The ATA will detect FAX tone only if it is the callee Default setting: caller or callee. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 108: User Settings (User 1 And User 2)

    Forward number for Call Forward Busy Service. Same as Cfwd All Dest. Default setting: blank Cfwd No Ans Dest Forward number for Call Forward No Answer Service. Same as Cfwd All Dest. Default setting: blank Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 109 CID Setting Caller ID Generation on or off. Default setting: yes CWCID Setting Call Waiting Caller ID Generation on or off. Default setting: Dist Ring Setting Distinctive Ring on or off. Default setting: yes Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 110 Never accepts loopback calls; replies 486 to the caller. • automatic: Automatically accepts the call without ringing. • manual: Rings the phone first, and the call must be picked up manually before loopback starts. Default setting: Automatic Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 111 Duration of ring splash when a call is forwarded (0 – 10.0s) Default setting: 0 Cblk Ring Splash Duration of ring splash when a call is blocked (0 – 10.0s) Default setting: 0 Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 112 SIP NOTIFY message to the ATA indicating that there are no more unread voice mails. Some equipment requires a short ring to precede the FSK signal to turn off VMWI lamp. Default setting: no Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 113: Chapter 5: Administration Settings

    The administrator-level account has the default username admin and password admin. The user-level account has access to modify a limited set of features. This account has the default username cisco and password cisco. For the IVR, no user password is required; the user simply presses # when prompted.

  • Page 114: Management

    Management Use the Management pages to manage web access to the configuration utility and to enable protocols for remote configuration and network management. • Web Access Management • TR-069 • SNMP • Bonjour Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 115: Web Access Management

    HTTPS. The default value is HTTP. Remote Enter the port number to use for access to the Management Port configuration utility from a device on the WAN. The default port number is 80. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 116 Click OK to acknowledge the warning message. Use the Administration > Management > User List page to change administrator password. For more information, User List (Password Management), page 113. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 117 Include the specified port when you enter the address in your web browser. For example, with the HTTPS protocol, a WAN IP address of 203.0. 1 13.50, and the default Remote Management Port of 80, you would enter: https://203.0. 1 13.50:80 Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 118: Tr-069

    Connection request username. This value must match Username the Connection Request Username configured on the ACS. Connection Request Connection request password. This value must match Password the Connection Request Password configured on the ACS. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 119: Snmp

    SNMP manager or trap agent that can access the ATA through SNMP. Get Community Enter a community string for authentication for SNMP GET commands. The default value is public. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 120: Bonjour

    Click Enabled to enable this feature, or click Disabled to disable it. The default setting is Enabled. After making changes, click Submit to save your settings, or click Cancel to abandon any unsaved entries. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 121: Logging

    Display Choose the type of content to display. Filter Enter a keyword to filter the log entries that appear in the viewer. The page will display only the entries that include the keyword. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 122: Log Setting

    SMTP email from a free account. Other providers may require a user to log on to a new mailbox before sending emails. For accurate information, read the support documentation from your provider. In your provider's support or help system, search for information about SMTP server settings. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 123 Use the format required by your service provider. Usually it is the full email address. Example: user1@company.com. Password Enter the password for the email account that will be used to send these emails. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 124: Log Module

    Log Module Use the Administration > Log > Log Module page to enable and configure logging. As a best practice, Cisco recommends that you enable logging only when needed, NOTE and disable logging when you finish the investigation. Logging consumes resources and can impact system performance.
  • Page 125 Check the box in the heading row to include all services in the emailed logs, if configured on the Log Setting page. Alternatively, check the box for kernel or system to include that service in the emailed log. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 126: Diagnostics

    The test results indicate the number of packets sent and received, the percentage of packet loss, and the round-trip speed. Click Close to close the test results and display the Ping Test form. STEP 5 Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 127: Traceroute Test

    • Restore Voice Factory Defaults: Choose Yes. to remove any custom settings that you configured on the Voice pages of the configuration utility. The default settings will be restored when you click Submit. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 128: Firmware Upgrade

    ATA configuration settings to a file. You can then later restore these same settings to the ATA. To open this page: Click Administration in the menu bar, and then click Backup & Restore > Backup Configuration in the navigation tree. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 129: Restore Configuration

    Click the Reboot button to power cycle the ATA. When the warning message appears, read the information, and then click OK to reboot the ATA, or click Cancel to abandon the operation. The ATA and any connected devices will lose network connectivity during this operation. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 130 This chapter describes how to view the status and statistics for the ATA. It includes the following sections: • System Information • Interface Information • Internet Status • Port Statistics • DHCP Server Information (SPA122) Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 131: System Information

    Host Name The host name of the ATA. Domain Name The domain name of the ATA. Serial Number The serial number of the ATA. Current Time Time that is set on the ATA. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 132: Interface Information

    The status of the port, showing whether the port is connected to a device or disconnected. Clear TX & RX Click this button to reset to 0 the count of TX and RX packets. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 133: Internet Status

    The method for setting the MTU: Auto or Manual. MTU Size The largest protocol data unit (in bytes) permitted for network transmission. DNS 1-3 IP addresses for up to three DNS servers that are used for name resolution. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 134: Port Statistics

    Use the Status > DHCP Server Information page to view information about the DHCP server and clients. To open this page: Click Status on the menu bar, and then click DHCP Server Information in the navigation tree. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 135 The maximum amount of time, in minutes, that a client can lease a dynamically assigned IP address. Static DNS The IP addresses of up to three DNS servers to be used by DHCP clients. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 136 Option 159 The configuration URL that is provided to clients that request this option. Option 160 The configuration URL that is provided to clients that request this option. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 137: Frequently Asked Questions

    Q. I cannot use the DSL service to connect manually to the Internet. After you have installed the ATA, it will automatically connect to your service provider’s network, so you no longer need to connect manually. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 138 If necessary, access your Internet phone service account and reduce the bandwidth requirements for your service. For more information, refer to the website of your ITSP. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 139 STEP 3 address is 192. 1 68. 1 5. 1 . Log in to the ATA. The default user name and password are both cisco. The STEP 4 password is case sensitive. After you log in, the Recovery Firmware page appears.
  • Page 140 While entering a value, you can cancel the changes by pressing the * (star) key twice within half a second. Be sure to press the key quickly, or the * will be treated as a decimal point entry. Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 141 Use the * (star) key when entering a decimal point. Note: This option is available only after you choose Static IP as the Internet Connection Type, through option 101. Check Network Mask Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 142 Note: This option is available only after you choose Static IP as the Internet Connection Type, through option 101. Check INTERNET web server port SPA122 only: Check LAN IP address (ETHERNET port) Announce Line 1 SIP 1910 Transport Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 143 Reboot of Voice System 732668 After you hear “Option successful,” hang up the phone. The ATA reboots. (Spells REBOOT NOTE: This action is equivalent to on the Pressing and immediately releasing phone the RESET button. keypad) Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 144 * (star) to cancel. After you hear “Option successful,” hang up the WARNING: All user- phone. The ATA reboots. changeable non-default settings will be lost. This may include network and service provider data. Cisco SPA100 Series Phone Adapters Administration Guide...

  • Page 145: Mounting The Ata

    Wall Mounting The ATA has two wall-mount slots on the bottom panel. To mount the ATA on a wall, you need mounting hardware (not included). Suggested hardware is illustrated (not true to scale). Cisco SPA100 Series Phone Adapters Administration Guide...
  • Page 146 Recommended hardware (not included): Two number-six pan-head tapping screws, 5/8-in. length, with anchors for sheet rock installation. 5/8 in. (15.8 mm) Insecure mounting might damage the ATA or cause injury. Cisco is not responsible WARNING for damages incurred by insecure wall-mounting.
  • Page 147 Where to Go From Here Cisco provides a wide range of resources to help you and your customer obtain the full benefits of the ATA. Support Cisco Small Business Support www.cisco.com/go/smallbizsupport Community Online Technical Support and www.cisco.com/support Documentation (Login Required) Cisco Small Business Support www.cisco.com/go/smallbizhelp...

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