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Verizon ASK-NCQ1338E Setup Manual
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Verizon ASK-NCQ1338E Setup Manual

Verizon ASK-NCQ1338E Setup Manual

Internet gateway for business
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Verizon Internet Gateway for Business
(ASK-NCQ1338E) Configuration and
Setup Guide

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Summary of Contents for Verizon ASK-NCQ1338E

  • Page 1 Verizon Internet Gateway for Business (ASK-NCQ1338E) Configuration and Setup Guide...

  • Page 2: Setup Instructions

    4. Connect your Wi-Fi devices to the Verizon Internet Gateway, either: a) Use your device to scan the QR code on the bottom of the Verizon Internet Gateway. b) Manually enter the Wi-Fi name and password listed below the QR code.
  • Page 3 How to Configure IP Passthrough Note: This process includes an automatic device reboot. Please plan accordingly as reboot will impact your internet connection. 1. Log into the WebGUI portal (192.168.0.1) as an Admin using the “Password” from the label on the bottom of the Gateway.
  • Page 4 8.    When the device powers on completely  (the white LED light turns from blinking to Solid), plug in the enterprise device to be connected to the LAN2 port.The Verizon Internet Gateway hands off the IP address assigned by the network to the device connected to the LAN2 port.
  • Page 5 LED Indicators for Troubleshooting The LED indicates the system and connection status.
  • Page 6 How to Change the Wi-Fi SSID Name/Password Instructions for changing your Wi-Fi SSID Name 1.    Login to the Verizon Internet Gateway Admin Portal 192.168.0.1. 2.    Click Wi-Fi Settings Tab, which displays advanced settings for your router’s Wi-Fi. 3.    Under Basic, all your basic Wi-Fi settings can be configured here including Wi-Fi Name (SSID), Wi-Fi Password, etc.
  • Page 7 How to find your MDN, IMEI 1. Connect to your device via Wi-Fi or LAN (as shown in the Setup Instructions). 2.    Once you're connected, type 192.168.0.1 into the browser as the URL. 3.    Click  Network → Network Status 4. Scroll down under System Information to see key device details such as MDN (MSISDN), IMEI, ICCID, etc.
  • Page 8 How to find the Software version 1. Connect to your device via Wi-Fi or LAN (as shown in the Setup Instructions). 2.    Once you're connected, type 192.168.0.1 into the browser as the URL. 3.    Under Home you can now see System Information such as Software Version, IP Address, and Network Status.
  • Page 9 How to Add Features Contact the Verizon Business and Government Customer Operations team (BGCO) at 1-800-922-0204 to add features (e.g., plan changes such as Static IP). How to manage additional device features via MyBusiness For more device information and to manage your device remotely (e.g., configure primary and secondary Wi-Fi, reboot remotely) you can visit the wireless My Business Portal ...