Troubleshooting - Samsung AE050RXYDEG Installation Manual

Air to water heat pump
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Troubleshooting

FAULT
No water flow from hot taps .
Water from hot taps is cold .
Intermittent water discharge
Continuous water discharge
Room thermostat does not
switch on or not work properly
• Disconnect electrical supply before removing any electrical equipment covers .
NOTE
POSSIBLE CAUSE
1 . Mains supply off .
2 . Strainer blocked .
3 . Cold water inlet Pressure Reducing
Valve incorrectly fitted .
1 . Immersion heaters not switched on .
2 . Immersion heater thermal cut-out has
operated .
3 . Programmer set to central heating or
not switched on .
4 . Boiler not working
5 . Motorised valve not operating
correctly .
1 . Reduced internal expansion .
2 . Thermal control failure . (Note Water
will be hot) .
1 . Cold water inlet Pressure Reducing
Valve not working
2 . Temperature and pressure relief valve
faulty .
3 . Expansion relief valve not working
correctly .
Wireless room thermostat batteries not
Working
ENGLISH-46
REMEDY
1 . Check and open stopcock .
2 . Turn off water supply . Remove strainer and
clean . (See Pressure Reducing Valve page 6
Installation Manual)
3 . Check and refit as required (see item 3 page 5
of installation manual) .
1 . Check and switch on . .
2 . Check and reset button . (See thermostat
diagram page 9 and safety cut-out on page 4
of installation manual) .
3 . Check and set to hot water .
4 . Check boiler operation . If fault suspected,
consult installer or boiler manufacturer .
5 . Check wiring and/or plumbing connections to
motorized valve .
1 . Repressurize expansion vessel . Follow cold
water discharge instructions on page 4 .
2 . Switch off power to immersion heater(s) and
boiler supply to the unit . When discharge has
stopped, check thermal controls, replace it
faulty . Contact a competent person .
1 . Check pressure from valve if greater than
2 . 1 bar replace . (See page 6 of installation
manual) .
2 . As No2 of above .
3 . Check and replace if faulty . (See page 6 of
installation manual) .
Replace new batteries for wireless room
thermostat

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