Table of Contents
Advertisement
10. The Manufacturer reserves the right to
terminate the guarantee if its staff or
representatives are subjected to phys-
ical or verbal abuse in the course of
carrying out their duties.
11. Optional extras, where available (i.e.
extendable feet) are supplied on a
chargeable basis only.
Does Blomberg offer replacements?
This is a repair-only guarantee. On occa-
sion, the Manufacturer may at its sole dis-
cretion, replace your product with a new
product instead of carrying out a repair.
Where a replacement is offered, this would
normally be an identical model but when
this is not possible, a model of similar spe-
cification will be provided.
The Manufacturer will cover the costs and
arrange for the delivery of the new product
and for the return of the old product. Any
costs related to disconnecting the faulty
product and installing the replacement
product will not be borne by the Manufac-
turer unless previously agreed to in writing.
The original guarantee will continue to ap-
ply to the replacement product; the new
product will not come with a new guaran-
tee.
When will the repair take place?
Our Engineers work Monday to Friday
9.00am to 5.00pm. Appointments outside
these hours may be possible at the sole
discretion of the Manufacturer but cannot
be guaranteed. Whilst our Engineers will en-
deavour to minimize inconvenience and to
meet requests for specific timed appoint-
ments, this cannot be guaranteed. We will
not be liable for delays or if it is unable to
carry out a repair because a convenient ap-
pointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence
to the Engineer that your product is covered
by this guarantee with a proof of purchase.
The Manufacturer reserves the right to
charge for the reasonable cost of any ser-
vice call if:
• You cannot provide evidence that your
product is covered by this guarantee.
• Where a service call has been made and
the engineer finds that there is no fault
with your product.
• That your product has not been installed
or operated in accordance with the User
Instructions Booklet.
• That the fault was caused by something
other than faulty materials, defective
components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immedi-
ately upon the Engineer providing you
with an invoice. The Manufacturer reserves
the right to terminate the guarantee if
you fail to pay the costs for the service call
in a timely manner.
If you are a resident of the United Kingdom,
this guarantee will be governed by
English law and subject to the English
Courts, save where you live in another
part of the United Kingdom, in which case
the law and courts of that location will
apply.
If you are resident in the Republic of Ire-
land, this guarantee will be governed by
Irish law and the Irish courts will have juris-
diction.
This guarantee is provided by Beko plc.
Beko House, 1 Greenhill Crescent,
Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales
with company registration number
02415578.
HOW TO OBTAIN SERVICE FOR YOUR
APPLIANCE
Please keep your purchase receipt or other
proof of purchase details in a safe
place; you will need to have this document-
ation available should the product
require attention under guarantee.
Please take a few moments to complete
the details below, as you will need this
information when you call us, or to use our
online services. When you call us you
may be required to input your serial number
into your telephone keypad. For help
EN / 28
Advertisement
Table of Contents
