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Call Screening
Description
Software
Call Screening requires software version 03.20.07 or higher and IntraMail voice prompts version 1.2.
Note:
Call Screening allows a display keyset extension user to listen to (screen) a voice mail message as it is being
left in their mailbox. Call Screening emulates a standard home answering machine — in addition to provid-
ing more control when handling incoming messages. Similar to Personal Answering Machine Emulation, the
extension user can listen as the message is being left, intercept the call, or end the screen and have the mes-
sage recorded privately. Unlike Personal Answering Machine emulation, Call Screening does not require the
extension user to forward their calls immediately to voice mail. The telephone display automatically shows
the Call Screening soft key options as soon as the recording begins.
When enabled, Call Screening will broadcast the caller's message as soon as the mailbox Greeting com-
pletes. Additionally, if the extension user intercepts (answers) the screened call, the first portion of the mes-
sage is automatically erased from the extension's mailbox.
Any caller that can leave a message can have their call screened by the extension user.
Call Screening and Group Mailboxes
If extensions share a Group Mailbox, any number of extensions in the group can screen an incoming message.
The group extensions can monitor the incoming message simultaneously. If any group member answers the
call (i.e., intercepts the incoming message), the remaining group members are immediately disconnected.
Automatic Call Screening
With Automatic Call Screening enabled, an extension will immediately screen (broadcast) an incoming mes-
sage as soon as the caller starts to leave it in the extension's mailbox. The extension user hears two beeps fol-
lowed by the caller's voice.
MW LED Operation Change
With the introduction of Call Screening, only the Ring/Message Lamp flashes for new messages. The
LED is used for Call Screening only.
Note that if more than one caller is leaving a message in a mailbox simultaneously, Call Screening will listen
to the first message.
Related Features
Answering Machine Emulation (page 35)
In software versions 03.21.07 and higher, the operation of Answering Machine Emulation is changed to
match the operation of Call Screening.
Group Mailbox (page 98)
Any number of extensions in the group can screen an incoming message.
Message Waiting Lamp (page 146)
With the introduction of Call Screening in software versions 03.20.07 and higher, only the Ring/Message
Lamp flashes for new messages. The
IntraMail System Guide
LED is used for Call Screening only.
MW
Call Screening
MW
Chapter 2: Features ◆ 53
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