Canon imagePRESS Server F200 Installation And Service Manual page 99

Symptom
DVD drive is not
responding, cannot be
located, or the disk will
not eject.
System performs slowly
and/or hangs periodically.
Clock is slow.
T
ROUBLESHOOTING
Possible cause
Possibly one of the following:
• A disk is stuck in the DVD drive
• Cable connections to the DVD drive are
loose or data cable is faulty
• DVD drive is faulty
• Motherboard is faulty
Possibly one of the following:
• Board or cable connections are loose or
faulty
• System software is corrupted
• Missing or faulty DIMM(s)
• CPU is overheated or faulty
• Motherboard is faulty
Missing or dead battery on the
motherboard
Suggested action
DVD drive
1 Press the eject button below the DVD slot on the front of the
imagePRESS Server.
2 If the problem persists, check the cable connections to the
DVD drive (see
3 If the problem persists, you may need to replace the DVD
drive (see
4 If the problem persists, you may need to replace the
motherboard (see
System performance
1 Recheck all cables and connections.
2 Make sure that the CPU is firmly seated in its socket and
that the fan cable is connected to the motherboard.
3 If the problem persists, restore the backup, or reinstall the
system software (see
4 Check for missing or faulty DIMM and reseat the DIMM to
remove any oxidation on the connector (see
5 If the problem persists, you may need to replace the
motherboard (see
Replace the battery on the motherboard and update the time
in the Windows (if a monitor is connected), Command
WorkStation, or WebTools.
page 33).
page 76).
page 51).
page 84).
page 51).
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