Hitachi HF-W100E Instruction Manual page 201

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(3) The equipment does not respond.

There is an error in hardware or software.

1. The screen can seem to be frozen when an application freezes. If the equipment responds by

pressing Alt+Tab or Ctrl+Alt+Delete, try the following procedure.

i) Switch applications by pressing Alt+Tab and identify which application has frozen.

ii) After you identify the frozen application, use Task Manager to terminate the

application. To start Task Manager, press Ctrl+Alt+Delete. The Windows Security

window will open. Click Task Manager.

iii) Restart the equipment.

2. If executing steps 1 does not resolve the symptom, remove all USB devices except a

keyboard and mouse when the power is off and then start the equipment.

If the shutdown fails, press the power button for at least four seconds. The power is turned off

and the equipment goes into the standby mode.

(4) The equipment automatically goes into the standby mode, or restarts.

a) A warning or error message is recorded in the event log.

There is an error in hardware or software.

1. Check the description of the messages in the "System" or "Application" category in the

event log and take actions accordingly. (See "9.4 Event Log.")

2. If the source of the message is a component purchased by the user, contact the supplier.

b) Neither a)

There is a problem with a cable connection, or the power supply is unstable.

1. Make sure that the power cable is firmly connected to the DC power connector and the

AC adapter power connector.

2. If the symptom persists after step 1, the power supply may be unstable. Check that the

power voltage is appropriate.

9-7

9. TROUBLESHOOTING

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