GE ApexPro TT Technical Manual page 90

Troubleshooting
Troubleshoot the transmitter
Troubleshoot the receiver
5-6
4. Isolate whether the drop-out is related to single or multiple patients in the same
coverage area by verifying if more than one transmitter is dropping out in that
coverage area.
If multiple transmitters drop out in the same coverage area, suspect the
antenna system. See Antenna system troubleshooting on page 5-7.
If only one transmitter is dropping out, suspect transmitter or receiver.
Follow the steps to
the receiver on page 5-6
If the drop-out is related to only a single patient/transmitter, use the following
instructions to duplicate the transmitter on another receiver.
1. From the Main CIC Pro screen, select the Setup CIC button.
2. Select the Service Password tab.
3. Type the password mms_com and then select OK. A Command prompt window
is displayed.
4. Type setflags<Space>-dup<Space>on and press Enter on the keyboard to allow
duplicate transmitters.
NOTE
Once you select this option, you have five minutes to enter the duplicate
TTX numbers. If that is not enough time, simply select this option again and
continue entering TTX numbers.
5. At the CIC Pro center, admit a duplicate TTX four times. You should have the
same TTX admitted five times. This will ensure that the TTX is admitted to at
least two different receiver cards.
6. Type setflags<Space>-dup<Space>off and press Enter on the keyboard when
you want to turn off duplicate TTX.
7. Close the Command prompt window and the CIC Setup window.
If drop-out continues on both receivers, suspect the transmitter. Swap the
transmitter with a known good transmitter. Drop-out should go away.
If drop-out is on one receiver and not the other,
receiver on page 5-6.
If drop-out is on one receiver and not on the other, use the ApexPro Telemetry Server
Service Manual provided with your system to complete the following steps.
1. Isolate which receiver subsystem is attached to the CIC Pro center you're
viewing by using the service diagnostic tool PTSCONFIG at the CIC Pro center/
telemetry server and the command "blink patient unit|bed*" in order to associate
a care unit/bed number to a receiver in a given rack.
ApexPro™
Troubleshoot the transmitter on page 5-6
for specific troubleshooting techniques.
or Troubleshoot
See Troubleshoot the
2001989-351A