General Troubleshooting Information; Troubleshooting; Equipment Needed - Cisco Prisma II EDR Installation Manual

General Troubleshooting Information

This troubleshooting information describes the most common alarms and gives
typical symptoms, causes, and items to check before contacting Customer Service.

Troubleshooting

See the Transmitter Module Troubleshooting Chart (on page 37) and the
Troubleshooting section of the Cisco Prisma II EDR Receiver Installation Guide, part
number OL-29646-01 for help identifying and correcting faults.
WARNING:
Avoid electric shock and damage to this product! Do not open the enclosure of
this product. There are no user-serviceable parts inside. Refer servicing to
qualified and skilled personnel.

Equipment Needed

The following equipment may be needed to perform some troubleshooting
procedures:
Fiber optic ferrule cleaner, current part number 468517, to clean fiber optic

connectors
99% alcohol and lint free wipes to clean fiber connectors

Optical power meter to measure light levels

Proper fiber connector for optical power meter to make optical connections

Spectrum analyzer or a field strength meter to measure RF levels

OL-32414-01
General Troubleshooting Information
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