Line and Call Definitions
Line and Call Definitions
The terms lines and calls can be easily confused.
• Lines: Each line corresponds to a directory number or intercom number that others can use to call you.
• Calls: Each line can support multiple calls. By default, your phone supports four connected calls per
Line and Call Icons
Your phone displays icons to help you determine the line and call state.
Icon
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
Manager 9.0 (SCCP and SIP)
6
Your phone can support up to six lines, depending on your phone and configuration. To see how many
lines you have, look at the right side of your phone screen. You have as many lines as you have directory
numbers and phone line icons:
line, but your system administrator can adjust this number according to your needs. Only one call can
be active at any time; other calls are automatically placed on hold.
Line or call state
On-hook line
Off-hook line
Connected call
Ringing call
Call on hold
Remote-in-use
Reverting call
Authenticated call
Encrypted call
BLF- monitored line
is idle
BLF- monitored line is
in-use
BLF- monitored line is
ringing (BLF Pickup)
.
Description
No call activity on this line.
You are dialing a number or an outgoing call is ringing.
You are connected to the other party.
A call is ringing on one of your lines.
You have put the call on hold. See
Another phone that shares your line has a connected call. See
Lines, on page
46.
A holding call is reverting to your phone. See
page
27.
See
Secure Calls, on page
50.
See
Secure Calls, on page
50.
See
Busy Lamp Field Features, on page
See
Busy Lamp Field Features, on page
See
Busy Lamp Field Features, on page
Phone Features
Hold and Resume, on page
Shared
Hold and Resume, on
49.
49.
49.
27.