Quality Reporting Tool - Cisco 7975G Software Manual

Troubleshooting
If you are asked to...
Access network configuration data
Access status data
Access phone model information
Access phone call and voice
quality information
Access VPN performance
information related to the data
transmitted and received

Quality Reporting Tool

Your system administrator may configure your phone with the Quality Reporting Tool (QRT) to troubleshoot
performance problems. You can press QRT or Quality Reporting Tool to submit information to your system
administrator. Depending on configuration, use the QRT to:
• Immediately report an audio problem on a current call.
• Select a general problem from a list of categories and choose reason codes.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
Then...
Choose > Network Configuration and select the network
configuration item that you want to view.
Choose > Status and select the status item that you want to view.
Choose > Model Information.
Choose > Status > Call Statistics.
Choose > Status > Network Statistics.
Quality Reporting Tool
Manager 9.0 (SCCP and SIP)
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