Draytek Vigor IPPBX 2820 Series User Manual page 193

Case 1:
When Ken dials to Hunt Group number 200 for Sales Department from Trunk, all of the
three extensions (510, 511, 512) will ring at the same time. If no one answers the call, that
call will be queued by VigorIPPBX immediately. Then, Ken will listen the waiting music
played by VigorIPPBX. Within 40 seconds, these three extensions will ring again. If there is
still no one answering the call and the queue time out (set with 60 seconds) is up, such call
will be hung up.
Case 2:
All the three extensions in Sales Department are on the phone, then Joy dials to Sales
Department from Trunk. Such phone call will be queued by VigorIPPBX immediately. If
Jonny ends the phone call conversation, the incoming call from Joy will be picked up by
Jonny.
Case 3:
VigorIPPBX 2820 Series User's Guide 185