Draytek Vigor 2820 User Manual

Draytek Vigor 2820 User Manual

Vigor2820 series adsl2/2+ security firewall
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Vigor2820 Series
ADSL2/2+ Security Firewall
User's Guide
Version: 2.01
Date: 2008/02/19

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Summary of Contents for Draytek Vigor 2820

  • Page 1 Vigor2820 Series ADSL2/2+ Security Firewall User’s Guide Version: 2.01 Date: 2008/02/19...
  • Page 2 Web registration is preferred. You can register your Vigor router via Owner http://www.draytek.com. Firmware & Tools Due to the continuous evolution of DrayTek technology, all routers will be regularly Updates upgraded. Please consult the DrayTek web site for more information on newest firmware, tools and documents.
  • Page 3: Regulatory Information

    Product: Vigor2820 Series Router DrayTek Corp. declares that Vigor2820 Series of routers are in compliance with the following essential requirements and other relevant provisions of R&TTE Directive 1999/5/EEC. The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive 2004/108/EC by complying with the requirements set forth in EN55022/Class B and EN55024/Class B.
  • Page 4: Table Of Contents

    Preface ...1 1.1 Web Configuration Buttons Explanation ... 1 1.2 LED Indicators and Connectors ... 2 1.2.1 For Vigor2820 ... 3 1.2.2 For Vigor2820n ... 5 1.2.3 For Vigor2820Vn... 7 1.2.4 For Vigor2820VS ... 9 1.2.5 For Vigor2820VSn ... 11 1.3 Hardware Installation ...
  • Page 5 3.4 Objects Settings ... 67 3.4.1 IP Object ... 67 3.4.2 IP Group ... 69 3.4.3 Service Type Object ... 70 3.4.4 Service Type Group... 71 3.4.5 CSM Profile... 72 3.5 Firewall ... 74 3.5.1 Basics for Firewall... 74 3.5.2 General Setup... 77 3.5.3 Filter Setup ...
  • Page 6 3.12.2 TR-069 ... 159 3.12.3 Administrator Password... 160 3.12.4 Configuration Backup ... 160 3.12.5 Syslog/Mail Alert ... 162 3.12.6 Time and Date ... 164 3.12.7 Management... 165 3.12.8 Reboot System ... 166 3.12.9 Firmware Upgrade ... 167 3.13 Diagnostics... 168 3.13.1 Dial-out Trigger ...
  • Page 7: Preface

    Vigor2820 series is an ADSL and broadband router with WAN interface. It provides policy-based load-balance, fail-over and BOD (Bandwidth on Demand), also it integrates IP layer QoS, NAT session/bandwidth management to help users control works well with large bandwidth. By adopting hardware-based VPN platform and hardware encryption of AES/DES/3DS, the router increases the performance of VPN greatly, and offers several protocols (such as IPSec/PPTP/L2TP) with up to 100 VPN tunnels.
  • Page 8: Led Indicators And Connectors

    Before you use the Vigor router, please get acquainted with the LED indicators and connectors first. The displays of LED indicators and connectors for the routers are different slightly. The following sections will introduce them respectively. If the model of router you have does not support ISDN and/or VoIP function, simply ignore the relational description.
  • Page 9: For Vigor2820

    ACT (Activity) CPA (Content Portal Authority) WAN2 LED on Connector Left LED (Green) 1(Giga) Right LED (Green) Left LED (Green) 2/3/4 Right LED (Green) Left LED WAN 2 (Green) Right LED (Green) Vigor2820 Series User’s Guide Status Explanation Blinking The router is powered on and running normally. The router is powered off.
  • Page 10 Interface Factory Reset LAN (1-4) WAN 2 ON/OFF Description Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press the hole and keep for more than 5 seconds. When you see the ACT LED begins to blink rapidly than usual, release the button. Then the router will restart with the factory default configuration.
  • Page 11: For Vigor2820N

    ACT (Activity) WLAN WAN2 LED on Connector Left LED (Green) 1(Giga) Right LED (Green) Left LED (Green) 2/3/4 Right LED (Green) Left LED WAN 2 (Green) Right LED (Green) Vigor2820 Series User’s Guide Status Explanation Blinking The router is powered on and running normally. The router is powered off.
  • Page 12 Interface WLAN Factory Reset LAN (1-4) WAN 2 ON/OFF Description Push this button to enable (WLAN LED on) or disable (WLAN LED off) wireless connection. Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press the hole and keep for more than 5 seconds. When you see the ACT LED begins to blink rapidly than usual, release the button.
  • Page 13: For Vigor2820Vn

    ACT (Activity) WLAN Left LED WAN 2 (Green) Right LED (Green) Line Phone 1/2 LED on Connector Left LED (Green) 1(Giga) Right LED (Green) Left LED (Green) 2/3/4 Right LED (Green) Left LED WAN 2 (Green) Right LED (Green) Vigor2820 Series User’s Guide Status Explanation Blinking...
  • Page 14 Interface WLAN Factory Reset Phone 1/2 Line LAN (1-4) WAN 2 ON/OFF Description Push this button to enable (WLAN LED on) or disable (WLAN LED off) wireless connection. Restore the default settings. Usage: Turn on the router (ACT LED is blinking).
  • Page 15: For Vigor2820Vs

    ACT (Activity) CPA (Content Portal Authority) WAN 2 Line Phone 1/2 LED on Connector Phone S0 Left LED (Orange) Right LED (Green) ISDN/Ph Left LED one S0 (Orange) Right LED (Green) Vigor2820 Series User’s Guide Status Explanation Blinking The router is powered on and running normally. The router is powered off.
  • Page 16 Left LED (Green) 1(Giga) Right LED (Green) Left LED (Green) 2/3/4 Right LED (Green) Left LED WAN 2 (Green) Right LED (Green) Interface Factory Reset Phone S0 ISDN/Phone S0 Phone (1/2) Line LAN (1-4) WAN 2 ON/OFF The port is connected. The port is disconnected.
  • Page 17: For Vigor2820Vsn

    ACT (Activity) WLAN WAN 2 Line Phone 1/2 LED on Connector Phone S0 Left LED (Orange) Right LED (Green) ISDN/Ph Left LED one S0 (Orange) Right LED (Green) Left LED (Green) Vigor2820 Series User’s Guide Status Explanation Blinking The router is powered on and running normally. The router is powered off.
  • Page 18 1(Giga) Right LED (Green) Left LED (Green) 2/3/4 Right LED (Green) Left LED WAN 2 (Green) Right LED (Green) Interface WLAN Factory Reset Phone S0 ISDN/Phone S0 Phone (1/2) Line LAN (1-4) WAN 2 ON/OFF Blinking The data is transmitting. The port is connected with 1000Mbps.
  • Page 19: Hardware Installation

    Before starting to configure the router, you have to connect your devices correctly. Connect the ADSL interface to the external ADSL splitter with an ADSL line cable for all models. For Vigor2820Vn/VS/VSn, also connect Line interface to external ADSL splitter. For second WAN, connect the cable Modem/DSL Modem/Media Converter to WAN2 port of router with Ethernet cable (RJ-45).
  • Page 20: Isdn Phone Adapter Installation

    Caution: Each of the Phone ports can be connected to an analog phone only. Do not connect the phone ports to the telephone wall jack. Such connection might damage your router. Such information is provided for Vigor2820 S models (e.g., Vigor2820VS). Phone S0 is always fixed to connect ISDN phone.
  • Page 21: Printer Installation

    You can install a printer onto the router for sharing printing. All the PCs connected this router can print documents via the router. The example provided here is made based on Windows XP/2000. For Windows 98/SE, please visit www.draytek.com. Before using it, please follow the steps below to configure settings for connected computers (or wireless clients).
  • Page 22 Open File->Add a New Computer. A welcome dialog will appear. Please click Next. Click Local printer attached to this computer and click Next. In this dialog, choose Create a new port Type of port and use the drop down list to select Standard TCP/IP Port.
  • Page 23 In the following dialog, type 192.168.1.1 (router’s LAN IP) in the field of Printer Name or IP Address and type IP_192.168.1.1 as the port name. Then, click Next. Click Standard and choose Generic Network Card. Then, in the following dialog, click Finish. Vigor2820 Series User’s Guide...
  • Page 24 Now, your system will ask you to choose right name of the printer that you installed onto the router. Such step can make correct driver loaded onto your PC. When you finish the selection, click Next. 10. For the final stage, you need to go back to Control Panel-> Printers and edit the property of the new printer you have added.
  • Page 25 Note 1: Some printers with the fax/scanning or other additional functions are not supported. If you do not know whether your printer is supported or not, please visit www.draytek.com to find out the printer list. Open Support Center->FAQ->Sort by product; select the model of the router and click on it;...
  • Page 26 This page is left blank. Vigor2820 Series User’s Guide...
  • Page 27: Configuring Basic Settings

    For use the router properly, it is necessary for you to change the password of web configuration for security and adjust primary basic settings. This chapter explains how to setup a password for an administrator and how to adjust basic settings for accessing Internet successfully.
  • Page 28 Note: The home page will change slightly in accordance with the router you have. Go to System Maintenance page and choose Administrator Password. Enter the login password (the default is blank) on the field of Old Password. Type New Password. Then click OK to continue. Now, the password has been changed.
  • Page 29: Quick Start Wizard

    If your router can be under an environment with high speed NAT, the configuration provide here can help you to deploy and use the router quickly. The first screen of Quick Start Wizard is entering login password. After typing the password, please click Next. On the next page as shown below, please select the WAN interface (WAN 1 or WAN2) that you use.
  • Page 30: Pppoe/Pppoa

    In the Quick Start Wizard, you can configure the router to access the Internet with different protocol/modes such as PPPoE/PPPoA, 1483 Bridged IP or 1483 Routed IP. The router supports the DSL WAN interface for Internet access. PPPoE stands for Point-to-Point Protocol over Ethernet. It relies on two widely accepted standards: PPP and Ethernet.
  • Page 31 If your ISP provides you the PPPoE connection, please select PPPoE for this router. The following page will be shown: User Name Password Confirm Password Click Next for viewing summary of such connection. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then, the system status of this protocol will be shown.
  • Page 32: 1483 Bridged Ip

    Click 1483 Bridged IP as the protocol. Type in all the information that your ISP provides for this protocol. Click Next for viewing summary of such connection. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then, the system status of this protocol will be shown.
  • Page 33: 1483 Routed Ip

    Click 1483 Routed IP as the protocol. Type in all the information that your ISP provides for this protocol. After finishing the settings in this page, click Next to see the following page. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then, the system status of this protocol will be shown.
  • Page 34: Online Status

    The online status shows the system status, WAN status, ADSL Information and other status related to this router within one page. If you select PPPoE/PPPoA as the protocol, you will find out a link of Dial PPPoE or Drop PPPoE in the Online Status web page. Online status for PPPoE (WAN2) Online status for PPTP (for WAN2) Vigor2820 Series User’s Guide...
  • Page 35 Online status for Static IP (for WAN1) Online status for DHCP (WAN1) Detailed explanation is shown below: Primary DNS Secondary DNS LAN Status IP Address TX Packets RX Packets WAN1/2 Status Vigor2820 Series User’s Guide Displays the IP address of the primary DNS. Displays the IP address of the secondary DNS.
  • Page 36: Saving Configuration

    Line Name Mode Up Time GW IP TX Packets TX Rate RX Packets RX Rate ISDN Status Channel Active Conn. Displays the active connection status for each channel. TX Pkts TX Rate RX Pkts RX Rate Up Time Note: The words in green mean that the WAN connection of that interface (WAN1/WAN2) is ready for accessing Internet;...
  • Page 37: Advanced Web Configuration

    After finished basic configuration of the router, you can access Internet with ease. For the people who want to adjust more setting for suiting his/her request, please refer to this chapter for getting detailed information about the advanced configuration of this router. As for other examples of application, please refer to chapter 4.
  • Page 38: Network Connection By 3G Usb Modem

    Besides, 3G USB Modem in WAN2 also can be used as backup device. Therefore, when WAN1 is not available, the router will use 3.5G for supporting automatically. The supported 3G USB Modem will be listed on Draytek web site. Please visit www.draytek.com for more detailed information.
  • Page 39 Enable Display Name Physical Mode Physical Type Vigor2820 Series User’s Guide Choose Yes to invoke the settings for this WAN interface. Choose No to disable the settings for this WAN interface. Type the description for the WAN1/WAN2 interface. For WAN1, the physical connection is done through ADSL port;...
  • Page 40 Load Balance Mode Line Speed Active Mode determined by the system. If you know the practical bandwidth for your WAN interface, please choose the setting of According to Line Speed. Otherwise, please choose Auto Weigh to let the router reach the best load balance.
  • Page 41: Internet Access

    For the router supports dual WAN function, the users can set different WAN settings (for WAN1/WAN2) for Internet Access. Due to different physical mode for WAN1 and WAN2, the Access Mode for these two connections also varies slightly. Index Display Name Physical Mode Config Information WAN1 and WAN2 support different protocols.
  • Page 42 Enable/Disable DSL Modem Settings PPPoE Pass-through ISP Access Setup Click Enable for activating this function. If you click Disable, this function will be closed and all the settings that you adjusted in this page will be invalid. Set up the DSL parameters required by your ISP. These are vital for building DSL connection to your ISP.
  • Page 43 IP Address From ISP After finishing all the settings here, please click OK to activate them. Vigor2820 Series User’s Guide Username – Type in the username provided by ISP in this field. Password – Type in the password provided by ISP in this field. PPP Authentication –...
  • Page 44 MPoA is a specification that enables ATM services to be integrated with existing LANs, which use either Ethernet, token-ring or TCP/IP protocols. The goal of MPoA is to allow different LANs to send packets to each other via an ATM backbone. To use MPoA as the accessing protocol of the Internet, select MPoA mode.
  • Page 45: Pppoe For Wan2

    DNS Server IP Address After finishing all the settings here, please click OK to activate them. To use PPPoE as the accessing protocol of the Internet, select PPPoE mode. The following web page will appear. Vigor2820 Series User’s Guide Domain Name – Type in the domain name that you have assigned. Specify an IP address –...
  • Page 46 Enable/Disable ISP Access Setup PPP/MP Setup IP Address Assignment Method (IPCP) After finishing all the settings here, please click OK to activate them. Click Enable for activating this function. If you click Disable, this function will be closed and all the settings that you adjusted in this page will be invalid.
  • Page 47 For static IP mode, you usually receive a fixed public IP address or a public subnet, namely multiple public IP addresses from your DSL or Cable ISP service providers. In most cases, a Cable service provider will offer a fixed public IP, while a DSL service provider will offer a public subnet.
  • Page 48 DNS Server IP Address To use PPTP as the accessing protocol of the Internet, select PPTP mode. The following web page will appear. Enable/ Disable PPTP Server ISP Access Setup PPP Setup Router Name: Type in the router name provided by ISP. Domain Name: Type in the domain name that you have assigned.
  • Page 49: Ppp For Wan2

    IP Address Assignment Method(IPCP) WAN IP Network Settings Such mode is active only 3G USB Modem was chosen as the physical mode in General Setup. PPP Client Mode SIM PIN code Modem Initial String APN Name Vigor2820 Series User’s Guide passing through the time without any action.
  • Page 50: Multi-Pvcs

    Modem Dial String PPP Username PPP Password This router allows you to create multi-PVCs for different data transferring for using. Simply go to Internet Access and select Multi-PVC Setup page. The system allows you to set up to eight channels which are ready for choosing as the first PVC line that will be used as multi-PVCs.
  • Page 51 QoS Type Protocol Encapsulation WAN link for Channel 3, 4, 5 are provided for router-borne application such as TR069 and VoIP. The settings must be applied and obtained from your ISP. For your special request, please contact with your ISP and then click WAN link of Channel 3, 4 or 5 to configure your router.
  • Page 52 Such configuration is applied to upstream packets. Such information will be provided by ISP. Please contact with your ISP for detailed information. QoS Type General page lets you set the first PVC. As to set the second PVC line, please click the Port-based Bridge tab to open Bridge configuration page.
  • Page 53: Load-Balance Policy

    Enable P1 to P4 Service Type Add Tag Click Clear to remove all the configurations in this page if you do not satisfy it. When you finish the configuration, please click OK to save and exit this page. Or click Cancel to abort the configuration and exit this page.
  • Page 54 Index Enable Protocol Src IP Start Src IP End Dest IP Start Dest IP End Dest Port Start Dest Port End Click the number of index to access into the load-balance policy configuration web page. Check this box to enable this policy. Use the drop-down menu to change the protocol for the WAN interface.
  • Page 55 Click Index 1 to access into the following page for configuring load-balance policy. Enable Protocol Binding WAN interface Src IP Start Src IP End Dest IP Start Dest IP End Dest Port Start Dest Port End Vigor2820 Series User’s Guide Check this box to enable this policy.
  • Page 56: Lan

    Local Area Network (LAN) is a group of subnets regulated and ruled by router. The design of network structure is related to what type of public IP addresses coming from your ISP. The most generic function of Vigor router is NAT. It creates a private subnet of your own. As mentioned previously, the router will talk to other public hosts on the Internet by using public IP address and talking to local hosts by using its private IP address.
  • Page 57 Vigor router will exchange routing information with neighboring routers using the RIP to accomplish IP routing. This allows users to change the information of the router such as IP address and the routers will automatically inform for each other. When you have several subnets in your LAN, sometimes a more effective and quicker way for connection is the Static routes function rather than other method.
  • Page 58: General Setup

    This page provides you the general settings for LAN. Click LAN to open the LAN settings page and choose General Setup. 1st IP Address 1st Subnet Mask For IP Routing Usage Click Enable to invoke this function. The default setting is IP Address Subnet Mask DHCP Server...
  • Page 59 RIP Protocol Control DHCP Server Configuration Vigor2820 Series User’s Guide Start IP Address: Enter a value of the IP address pool for the DHCP server to start with when issuing IP addresses. If the 2nd IP address of your router is 220.135.240.1, the starting IP address must be 220.135.240.2 or greater, but smaller than 220.135.240.254.
  • Page 60: Static Route

    DNS Server Configuration There are two common scenarios of LAN settings that stated in Chapter 4. For the configuration examples, please refer to that chapter to get more information for your necessity. Go to LAN to open setting page and choose Static Route. DHCP Server IP Address for Relay Agent - Set the IP address of the DHCP server you are going to use so the Relay Agent can help to forward the DHCP request to the DHCP server.
  • Page 61 Index Destination Address Status Viewing Routing Table Displays the routing table for your reference. Here is an example of setting Static Route in Main Router so that user A and B locating in different subnet can talk to each other via the router. Assuming the Internet access has been configured and the router works properly: use the Main Router to surf the Internet.
  • Page 62 Note: There are two reasons that we have to apply RIP Protocol Control on 1st Subnet. The first is that the LAN interface can exchange RIP packets with the neighboring routers via the 1st subnet (192.168.1.0/24). The second is that those hosts on the internal private subnets (ex.
  • Page 63: Vlan

    Virtual LAN function provides you a very convenient way to manage hosts by grouping them based on the physical port. You can also manage the in/out rate of each port. Go to LAN page and select VLAN. The following page will appear. Click Enable to invoke VLAN function.
  • Page 64: Bind Ip To Mac

    This function is used to bind the IP and MAC address in LAN to have a strengthening control in network. When this function is enabled, all the assigned IP and MAC address binding together cannot be changed. If you modified the binding IP or MAC address, it might cause you not access into the Internet.
  • Page 65: Nat

    Edit Remove Note: Before you select Strict Bind, you have to bind one set of IP/MAC address for one PC. If not, no one of the PCs can access into Internet. And the web configurator of the router might not be accessed. Usually, the router serves as an NAT (Network Address Translation) router.
  • Page 66 is to forward all access request with public IP address from external users to the mapping private IP address/port of the server. The port redirection can only apply to incoming traffic. To use this function, please go to NAT page and choose Port Redirection web page. The Port Redirection Table provides 20 port-mapping entries for the internal hosts.
  • Page 67 Enable Mode Service Name Protocol WAN IP Public Port Private IP Private Port Active Note that the router has its own built-in services (servers) such as Telnet, HTTP and FTP etc. Since the common port numbers of these services (servers) are all the same, you may need to reset the router in order to avoid confliction.
  • Page 68: Dmz Host

    conflict, such as 8080. This can be set in the System Maintenance >>Management Setup. You then will access the admin screen of by suffixing the IP address with 8080, e.g., http://192.168.1.1:8080 instead of port 80. As mentioned above, Port Redirection can redirect incoming TCP/UDP or other traffic on particular ports to the specific private IP address/port of host in the LAN.
  • Page 69 The inherent security properties of NAT are somewhat bypassed if you set up DMZ host. We suggest you to add additional filter rules or a secondary firewall. Click DMZ Host to open the following page: If you previously have set up WAN Alias for PPPoE/PPPoA or MPoA mode, you will find them in Aux.
  • Page 70 When you have selected one private IP from the above dialog, the IP address will be shown on the following screen. Click OK to save the setting. Vigor2820 Series User’s Guide...
  • Page 71: Open Ports

    Open Ports allows you to open a range of ports for the traffic of special applications. Common application of Open Ports includes P2P application (e.g., BT, KaZaA, Gnutella, WinMX, eMule and others), Internet Camera etc. Ensure that you keep the application involved up-to-date to avoid falling victim to any security exploits.
  • Page 72 Enable Open Ports Comment WAN Interface Local Computer Choose PC Protocol Start Port End Port Check to enable this entry. Make a name for the defined network application/service. Specify the WAN interface that will be used for this entry. Enter the private IP address of the local host or click Choose PC to select one.
  • Page 73: Objects Settings

    For IPs in a range and service ports in a limited range usually will be applied in configuring router’s settings, therefore we can define them with objects and bind them with groups for using conveniently. Later, we can select that object/group that can apply it. For example, all the IPs in the same department can be defined with an IP object (a range of IP address).
  • Page 74 Interface Address Type Start IP Address End IP Address Subnet Mask Invert Selection Below is an example of IP objects settings. Choose a proper interface (WAN, LAN or Any). For example, the Direction setting in Edit Filter Rule will ask you specify IP or IP range for WAN or LAN or any IP address.
  • Page 75: Ip Group

    This page allows you to bind several IP objects into one IP group. Set to Factory Default Click the number under Index column for settings in detail. Name Interface Available IP Objects Selected IP Objects Vigor2820 Series User’s Guide Clear all profiles. Type a name for this profile.
  • Page 76: Service Type Object

    You can set up to 96 sets of Service Type Objects with different conditions. Set to Factory Default Click the number under Index column for settings in detail. Name Protocol Source/Destination Port Clear all profiles. Type a name for this profile. Specify the protocol(s) which this profile will apply to.
  • Page 77: Service Type Group

    Below is an example of service type objects settings. This page allows you to bind several service types into one group. Set to Factory Default Click the number under Index column for settings in detail. Vigor2820 Series User’s Guide (=) – when the first and last value are the same, it indicates one port;...
  • Page 78: Csm Profile

    Name Available Service Type Objects Selected Service Type Objects You can define policy profiles for different policy of IM (Instant Messenger)/P2P (Peer to Peer) application. CSM profile can be used in Filter Setup page. Set to Factory Default Click the number under Index column for settings in detail. Type a name for this profile.
  • Page 79 Profile Name Type a name for the CSM profile. There are several items for IM, VoIP, P2P provided here for you to choose to disallow people using. Simple check the box (es) and then click OK. Later, in the Firewall>>Filter Setup>>Edit Filter Set>>Edit Filter Rule page, you can use Content Management drop down list to choose the proper CSM profile as the standard for the host(s) to follow.
  • Page 80: Firewall

    While the broadband users demand more bandwidth for multimedia, interactive applications, or distance learning, security has been always the most concerned. The firewall of the Vigor router helps to protect your local network against attack from unauthorized outsiders. It also restricts users in the local network from accessing the Internet.
  • Page 81 Depending on whether there is an existing Internet connection, or in other words “the WAN link status is up or down”, the IP filter architecture categorizes traffic into two: Call Filter and Data Filter. Call Filter - When there is no existing Internet connection, Call Filter is applied to all traffic, all of which should be outgoing.
  • Page 82 As the popularity of all kinds of instant messenger application arises, communication cannot become much easier. Nevertheless, while some industry may leverage this as a great tool to connect with their customers, some industry may take reserve attitude in order to reduce employee misusage during office hour or prevent unknown security leak.
  • Page 83: General Setup

    We all know that the content on the Internet just like other types of media may be inappropriate sometimes. As a responsible parent or employer, you should protect those in your trust against the hazards. With Web filtering service of the Vigor router, you can protect your business from common primary threats, such as productivity, legal liability, network and security threats.
  • Page 84: Filter Setup

    Select Pass or Block for the packets that do not match with the filter rules. For troubleshooting needs you can specify the filter log and/or CSM log here by checking the box. The log will be displayed on Draytek Syslog window. Select a CSM profile for global IM/P2P application blocking. All the hosts in LAN must follow the standard configured in the CSM profile selected here.
  • Page 85 Filter Rule Active Comment Move Up/Down Next Filter Set To edit Filter Rule, click the Filter Rule index button to enter the Filter Rule setup page. Check to enable the Filter Rule Comments Index(1-15) Direction Source/Destination IP Click Edit to access into the following dialog to choose the Vigor2820 Series User’s Guide Click a button numbered (1 ~ 7) to edit the filter rule.
  • Page 86 To set the IP address manually, please choose Any Address/Single Address/Range Address/Subnet Address as the Address Type and type them in this dialog. In addition, if you want to use the IP range from defined groups or objects, please choose Group and Objects as the Address Type.
  • Page 87 CSM profile setup. For troubleshooting needs you can specify the filter log and/or CSM log here. Check the corresponding box to enable the log function. Then, the filter log and/or CSM log will be shown on Draytek Syslog window. it indicates all...
  • Page 88 As stated before, all the traffic will be separated and arbitrated using on of two IP filters: call filter or data filter. You may preset 12 call filters and data filters in Filter Setup and even link them in a serial manner. Each filter set is composed by 7 filter rules, which can be further defined.
  • Page 89: Dos Defense

    As a sub-functionality of IP Filter/Firewall, there are 15 types of detect/ defense function in the DoS Defense setup. The DoS Defense functionality is disabled for default. Click Firewall and click DoS Defense to open the setup page. Enable Dos Defense Enable SYN flood defense Enable UDP flood...
  • Page 90 Block IP options Block Land Block Smurf Block trace router Block SYN fragment Block Fraggle Attack Block TCP flag scan Block Tear Drop Block Ping of Death Block ICMP Fragment Check the box to activate the Block ICMP fragment function. Any Block Unknown Protocol detecting this malicious exploration behavior by monitoring the...
  • Page 91: Url Content Filter

    Warning Messages Based on the list of user defined keywords, the URL Content Filter facility in Vigor router inspects the URL string in every outgoing HTTP request. No matter the URL string is found full or partial matched with a keyword, the Vigor router will block the associated HTTP connection.
  • Page 92 Also the Vigor router will discard any request that tries to retrieve the malicious code. Click Firewall and click URL Content Filter to open the setup page. Enable URL Access Control Black List (block those matching keyword) White List (pass those matching keyword) Keyword Prevent web access...
  • Page 93 Enable Restrict Web Feature Enable Excepting Subnets Time Schedule Vigor2820 Series User’s Guide You must clear your browser cache first so that the URL content filtering facility operates properly on a web page that you visited before. Check the box to activate the function. Java - Check the checkbox to activate the Block Java object function.
  • Page 94: Web Content Filter

    Click Firewall and click Web Content Filter to open the setup page. For this section, please refer to Web Content Filter user’s guide. Below shows the menu items for Bandwidth Management. A PC with private IP address can access to the Internet via NAT router. The router will generate the records of NAT sessions for such connection.
  • Page 95 To activate the function of limit session, simply click Enable and set the default session limit. Enable Disable Default session limit Limitation List Start IP End IP Maximum Sessions Edit Remove Index (1-15) in Schedule Setup Vigor2820 Series User’s Guide Click this button to activate the function of limit session.
  • Page 96: Bandwidth Limit

    The downstream or upstream from FTP, HTTP or some P2P applications will occupy large of bandwidth and affect the applications for other programs. Please use Limit Bandwidth to make the bandwidth usage more efficient. In the Bandwidth Management menu, click Bandwidth Limit to open the web page. To activate the function of limit bandwidth, simply click Enable and set the default upstream and downstream limit.
  • Page 97: Quality Of Service

    Edit Delete Index (1-15) in Schedule Setup Deploying QoS (Quality of Service) management to guarantee that all applications receive the service levels required and sufficient bandwidth to meet performance expectations is indeed one important aspect of modern enterprise network. One reason for QoS is that numerous TCP-based applications tend to continually increase their transmission rate and consume all available bandwidth, which is called TCP slow start.
  • Page 98 However, each node may take different attitude toward packets with high priority marking since it may bind with the business deal of SLA among different DS domain owners. It’s not easy to achieve deterministic and consistent high-priority QoS traffic throughout the whole network with merely Vigor router’s effort.
  • Page 99 Enable the QoS Control WAN Inbound Bandwidth It allows you to set the connecting rate of data input for WAN. WAN Outbound Bandwidth It allows you to set the connecting rate of data output for Reserved Bandwidth Ratio It is reserved for the group index in the form of ratio of Enable UDP Bandwidth Control Outbound TCP ACK...
  • Page 100 The first three (Class 1 to Class 3) class rules can be adjusted for your necessity. To add, edit or delete the class rule, please click the Edit link of that one. After you click the Edit link, you will see the following page. Now you can define the name for that Class.
  • Page 101 For adding a new rule, click Add to open the following page. Local Address Remote Address Edit DiffServ CodePoint Service Type By the way, you can set up to 20 rules for one Class. If you want to edit an existed rule, please select the radio button of that one and click Edit to open the rule edit page for modification.
  • Page 102 To add a new service type, edit or delete an existed service type, please click the Edit link under Service Type field. After you click the Edit link, you will see the following page. Vigor2820 Series User’s Guide...
  • Page 103 For adding a new service type, click Add to open the following page. Service Name Service Type Port Configuration By the way, you can set up to 40 service types. If you want to edit/delete an existed service type, please select the radio button of that one and click Edit/Edit for modification. Vigor2820 Series User’s Guide Type in a new service for your request.
  • Page 104: Applications

    Below shows the menu items for Applications. The ISP often provides you with a dynamic IP address when you connect to the Internet via your ISP. It means that the public IP address assigned to your router changes each time you access the Internet.
  • Page 105 WAN Interface Domain Name Active View Log Force Update Select Index number 1 to add an account for the router. Check Enable Dynamic DNS Account, and choose correct Service Provider: dyndns.org, type the registered hostname: hostname and domain name suffix: dyndns.org in the Domain Name block. The following two blocks should be typed your account Login Name: test and Password: test.
  • Page 106: Schedule

    In the DDNS setup menu, uncheck Enable Dynamic DNS Setup, and push Clear All button to disable the function and clear all accounts from the router. Delete a Dynamic DNS Account In the DDNS setup menu, click the Index number you want to delete and then push Clear All button to delete the account.
  • Page 107 Enable Schedule Setup Start Date (yyyy-mm-dd) Start Time (hh:mm) Duration Time (hh:mm) Action Idle Timeout Example Suppose you want to control the PPPoE Internet access connection to be always on (Force On) from 9:00 to 18:00 for whole week. Other time the Internet access connection should be disconnected (Force Down).
  • Page 108: Radius

    Configure the PPPoE always on from 9:00 to 18:00 for whole week. Configure the Force Down from 18:00 to next day 9:00 for whole week. Assign these two profiles to the PPPoE Internet access profile. Now, the PPPoE Internet connection will follow the schedule order to perform Force On or Force Down action according to the time plan that has been pre-defined in the schedule profiles.
  • Page 109: Upnp

    The UPnP (Universal Plug and Play) protocol is supported to bring to network connected devices the ease of installation and configuration which is already available for directly connected PC peripherals with the existing Windows 'Plug and Play' system. For NAT routers, the major feature of UPnP on the router is “NAT Traversal”.
  • Page 110: Igmp

    The reminder as regards concern about Firewall and UPnP Can't work with Firewall Software Enabling firewall applications on your PC may cause the UPnP function not working properly. This is because these applications will block the accessing ability of some network ports.
  • Page 111: Wake On Lan

    Enable IGMP Proxy Enable IGMP Snooping Group ID P1 to P4 Refresh Click this link to renew the working multicast group status. If you check Enable IGMP Proxy, you will get the following page. All the multicast groups will be listed and all the LAN ports (P1 to P4) are available for use. A PC client on LAN can be woken up by the router it connects.
  • Page 112 IP Address MAC Address Wake Up choose Wake by IP Address, you have to choose the correct IP address. The IP addresses that have been configured in Firewall>>Bind IP to MAC will be shown in this drop down list. Choose the IP address from the drop down list that you want to wake up.
  • Page 113: Vpn And Remote Access

    A Virtual Private Network (VPN) is the extension of a private network that encompasses links across shared or public networks like the Internet. In short, by VPN technology, you can send data between two computers across a shared or public network in a manner that emulates the properties of a point-to-point private link.
  • Page 114 Dial-In PPP Authentication PAP Only PAP or CHAP Dial-In PPP Encryption (MPPE Optional MPPE Mutual Authentication (PAP) Start IP Address Select this option to force the router to authenticate dial-in users with the PAP protocol. Selecting this option means the router will attempt to authenticate dial-in users with the CHAP protocol first.
  • Page 115: Ipsec General Setup

    In IPSec General Setup, there are two major parts of configuration. There are two phases of IPSec. Phase 1: negotiation of IKE parameters including encryption, hash, Diffie-Hellman parameter values, and lifetime to protect the following IKE exchange, authentication of both peers using either a Pre-Shared Key or Digital Signature (x.509). The peer that starts the negotiation proposes all its policies to the remote peer and then remote peer tries to find a highest-priority match with its policies.
  • Page 116: Ipsec Peer Identity

    IPSec Security Method To use digital certificate for peer authentication in either LAN-to-LAN connection or Remote User Dial-In connection, here you may edit a table of peer certificate for selection. As shown below, the router provides 32 entries of digital certificates for peer dial-in users. Set to Factory Default Index Name...
  • Page 117 Profile Name Accept Any Peer ID Accept Subject Alternative Name Accept Subject Name Vigor2820 Series User’s Guide Type in a name in this file. Click to accept any peer regardless of its identity. Click to check one specific field of digital signature to accept the peer with matching value.
  • Page 118: Remote Dial-In User

    You can manage remote access by maintaining a table of remote user profile, so that users can be authenticated to dial-in via ISDN or build the VPN connection. You may set parameters including specified connection peer ID, connection type (ISDN Dial-In connection, VPN connection - including PPTP, IPSec Tunnel, and L2TP by itself or over IPSec) and corresponding security methods, etc.
  • Page 119 Enable this account ISDN PPTP IPSec Tunnel L2TP Specify Remote Node Vigor2820 Series User’s Guide Check the box to enable this function. Idle Timeout- If the dial-in user is idle over the limitation of the timer, the router will drop this connection. By default, the Idle Timeout is set to 300 seconds.
  • Page 120 User Name Password IKE Authentication Method This group of fields is applicable for IPSec Tunnels and L2TP IPSec Security Method Callback Function select above will apply the authentication methods and security methods in the general settings. This field is applicable when you select ISDN, PPTP or L2TP with or without IPSec policy above.
  • Page 121: Lan To Lan

    Here you can manage LAN-to-LAN connections by maintaining a table of connection profiles. You may set parameters including specified connection direction (dial-in or dial-out), connection peer ID, connection type (VPN connection - including PPTP, IPSec Tunnel, and L2TP by itself or over IPSec) and corresponding security methods, etc. The router provides up to 32 profiles, which also means supporting 32 VPN tunnels simultaneously.
  • Page 122 Profile Name Enable this profile VPN Connection Through Use the drop down menu to choose a proper WAN interface Specify a name for the profile of the LAN-to-LAN connection. Check here to activate this profile. for this profile. This setting is useful for dial-out only. WAN1 First - While connecting, the router will use WAN1 as the first channel for VPN connection.
  • Page 123 Call Direction Always On or Idle Timeout Always On-Check to enable router always keep VPN Enable PING to keep alive This function is to help the router to determine the status of PING to the IP ISDN PPTP IPSec Tunnel L2TP with …...
  • Page 124 Password PPP Authentication VJ compression IKE Authentication Method IPSec Security Method Medium Advanced This field is applicable when you select ISDN, PPTP or L2TP with or without IPSec policy above. This field is applicable when you select ISDN, PPTP or L2TP with or without IPSec policy above.
  • Page 125 Callback Function (for i models only) Vigor2820 Series User’s Guide mode. The ultimate outcome is to exchange security proposals to create a protected secure channel. Main mode is more secure than Aggressive mode since more exchanges are done in a secure channel to set up the IPSec session. However, the Aggressive mode is faster.
  • Page 126 Allowed Dial-In Type ISDN PPTP IPSec Tunnel L2TP Determine the dial-in connection with different types. Allow the remote ISDN LAN-to-LAN connection. You should set the User Name and Password of remote dial-in user below. This feature is useful for i model only. In addition, you can further set up Callback function below.
  • Page 127 Specify CLID or Remote VPN Gateway User Name Password VJ Compression IKE Authentication Method IPSec Security Method Callback Function Vigor2820 Series User’s Guide You can specify the IP address of the remote dial-in user or peer ID (should be the same with the ID setting in dial-in type) by checking the box.
  • Page 128 My WAN IP Remote Gateway IP Remote Network IP/ Remote Network Mask More RIP Direction From first subnet to remote network, you have to do Change default route to this VPN tunnel automatically per callback connection. The default value 0 means no limitation of callback period.
  • Page 129: Connection Management

    You can find the summary table of all VPN connections. You may disconnect any VPN connection by clicking Drop button. You may also aggressively Dial-out by using Dial-out Tool and clicking Dial button. Dial Refresh Seconds Refresh Vigor2820 Series User’s Guide Click this button to execute dial out function.
  • Page 130: Certificate Management

    A digital certificate works as an electronic ID, which is issued by a certification authority (CA). It contains information such as your name, a serial number, expiration dates etc., and the digital signature of the certificate-issuing authority so that a recipient can verify that the certificate is real.
  • Page 131 Import Refresh View After clicking Generate, the generated information will be displayed on the window below: Vigor2820 Series User’s Guide Type in all the information that the window request. Then click Generate again. Click this button to import a saved file as the certification information.
  • Page 132: Trusted Ca Certificate

    Trusted CA certificate lists three sets of trusted CA certificate. To import a pre-saved trusted CA certificate, please click IMPORT to open the following window. Use Browse… to find out the saved text file. Then click Import. The one you imported will be listed on the Trusted CA Certificate window.
  • Page 133: Certificate Backup

    Local certificate and Trusted CA certificate for this router can be saved within one file. Please click Backup on the following screen to save them. If you want to set encryption password for these certificates, please type characters in both fields of Encrypt password and Retype password.
  • Page 134: Dialplan

    registration messages to validate. Then, both parties’ SIP proxies will forward the sequence of messages to caller to establish the session. If you both register to the same SIP Registrar, then it will be illustrated as below: The major benefit of this mode is that you don’t have to memorize your friend’s IP address, which might change very frequently if it’s dynamic.
  • Page 135 In this section, you can set your VoIP contacts in the “phonebook”. It can help you to make calls quickly and easily by using “speed-dial” Phone Number. There are total 60 index entries in the phonebook for you to store all your friends and family members’ SIP addresses. Loop through and Backup Phone Number will be displayed if you are using Vigor 2930V for setting the phone book.
  • Page 136 Display Name SIP URL This page will differ for different models. Below is a sample page obtained from Vigor 2820Vn. The selection of Loop through and Backup Phone Number is only available for 2820Vn model. Enable Phone Number Display Name SIP URL Loop through Backup Phone Number...
  • Page 137 Enable Prefix Number Mode Vigor2820 Series User’s Guide Check this box to invoke this setting. The phone number set here is used to add, strip, or replace the OP number. None - No action. Add - When you choose this mode, the OP number will be added with the prefix number for calling out through the specific VoIP interface.
  • Page 138 OP Number Min Len Max Len Interface Call barring is used to block phone calls coming from the one that is not welcomed. Click any index number to display the dial plan setup page. SIP server. The front number you type here is the first part of the account number that you want to execute special function (according to the chosen mode) by using the prefix number.
  • Page 139 Enable Call Direction Barring Type Specific URI/URL or Specific Number Interface Index (1-15) in Schedule Additionally, you can set advanced settings for call barring such as Block Anonymous, Block Unknown Domain or Block IP Address. Simply click the relational links to open the web page.
  • Page 140 For Block Unknown Domain – this function can block incoming calls (through Phone 1 and/or Phone 2) from unrecognized domain that is not specified in SIP accounts. Such control also can be done based on preconfigured schedules. For Block IP Address – this function can block incoming calls (through Phone 1 and/or Phone 2)coming from IP address.
  • Page 141 Last Call Return [Miss] Last Call Return [In] Last Call Return [Out] Call Forward [All][Act] Call Forward [Deact] Call Forward [Busy][Act] Call Forward [No Ans][Act] Dial the number typed in this field to forward all the incoming Do Not Disturb [Act] Do Not Distrub [Deact] Hide caller ID [Act] Hide caller ID [Deact]...
  • Page 142: Sip Accounts

    Call Waiting [Act] Call Waiting [Deact] Block Anonymous[Act] Block Anonymous[Deact] Block Unknown Domain [Act] Block Unknown Domain [Deact] Block IP Calls [Act] Block IP Calls [Deact] Block Last Calls [Act] Some emergency phone (e.g., 911) or special phone cannot be dialed out by using VoIP and can be called out through PSTN line only.
  • Page 143 As Vigor VoIP Router is turned on, it will first register with Registrar using AuthorizationUser@Domain/Realm. After that, your call will be bypassed by SIP Proxy to the destination using AccountName@Domain/Realm as identity. Index Profile Domain/Realm Proxy Account Name Ring Port STUN Server External IP SIP PING interval...
  • Page 144 Profile Name Register via SIP Port Domain/Realm Proxy Act as Outbound Proxy Display Name Account Number/Name Assign a name for this profile for identifying. You can type similar name with the domain. For example, if the domain name is draytel.org, then you might set draytel-1 in this field. If you want to make VoIP call without register personal information, please choose None and check the box to achieve the goal.
  • Page 145 Authentication ID Password Expiry Time NAT Traversal Support Ring Port Ring Pattern Vigor2820 Series User’s Guide Check the box to invoke this function and enter the name or number used for SIP Authorization with SIP Registrar. If this setting value is the same as Account Name, it is not necessary for you to check the box and set any value in this field.
  • Page 146: Phone Settings

    This page allows user to set phone settings for Phone 1 and Phone 2 respectively. Phone List Port –Phone1 and Phone2 allow you to set general settings for PSTN phones. Call Feature – A brief description for call feature will be shown in this field for your reference.
  • Page 147 Click the number link of each port, you can access into the following page for configuring Phone settings. Hotline Session Timer T.38 Fax Function Vigor2820 Series User’s Guide drop down list to choose any one of them. Check the box to enable it. Type in the SIP URL in the field for dialing automatically when you pick up the phone set.
  • Page 148 Call Forwarding DND (Do Not Disturb) mode CLIR (hide caller ID) Call Waiting Call Transfer Prefer Codec There are four options for you to choose. Disable is to close call forwarding function. Always means all the incoming calls will be forwarded into SIP URL without any reason. Busy means the incoming calls will be forwarded into SIP URL only when the local system is busy.
  • Page 149 Packet Size Voice Active Detector Default SIP Account In addition, you can press the Advanced button to configure tone settings, volume gain, MISC and DTMF mode. Advanced setting is provided for fitting the telecommunication custom for the local area of the router installed. Wrong tone settings might cause inconvenience for users.
  • Page 150 Region Volume Gain MISC Select the proper region which you are located. The common settings of Caller ID Type, Dial tone, Ringing tone, Busy tone and Congestion tone will be shown automatically on the page. If you cannot find out a suitable one, please choose User Defined and fill out the corresponding values for dial tone, ringing tone, busy tone, congestion tone by yourself for VoIP phone.
  • Page 151: Status

    DTMF From this page, you can find codec, connection and other important call status for each port. Refresh Seconds Vigor2820 Series User’s Guide default setting. Ring Frequency - This setting is used to drive the frequency of the ring tone. It is recommended for you to use the default setting.
  • Page 152: Wireless Lan

    Wireless technology now reaches or is capable of reaching virtually every location on the surface of the earth. Hundreds of millions of people exchange information every day via wireless communication products. The Vigor “n” model, a.k.a. Vigor wireless router, is designed for maximum flexibility and efficiency of a small office/home. Any authorized staff can bring a built-in WLAN client PDA or notebook into a meeting room for conference without laying a clot of LAN cable or drilling holes everywhere.
  • Page 153 In an Infrastructure Mode of wireless network, Vigor wireless router plays a role as an Access Point (AP) connecting to lots of wireless clients or Stations (STA). All the STAs will share the same Internet connection via Vigor wireless router.
  • Page 154: General Setup

    Separate the Wireless and the Wired LAN- WLAN Isolation enables you to isolate your wireless LAN from wired LAN for either quarantine or limit access reasons. To isolate means neither of the parties can access each other. To elaborate an example for business use, you may set up a wireless LAN for visitors only so they can connect to Internet without hassle of the confidential information leakage.
  • Page 155 LAN. Depending on the wireless utility, the user may only see the information except SSID or just cannot see any thing about Vigor wireless router while site surveying. The system allows you to set four sets of SSID for different usage. In default, the first set of SSID will be enabled.
  • Page 156 Long Preamble Packet-OVERDRIVE Rate Control This option is to define the length of the sync field in an 802.11 packet. Most modern wireless network uses short preamble with 56 bit sync filed instead of long preamble with 128 bit sync field. However, some original 11b wireless network devices only support long preamble.
  • Page 157: Security

    This page allows you to set security with different modes for SSID 1, 2, 3 and 4 respectively. After configuring the correct settings, please click OK to save and invoke it. By clicking the Security Settings, a new web page will appear so that you could configure the settings of WEP and WPA.
  • Page 158: Access Control

    For additional security of wireless access, the Access Control facility allows you to restrict the network access right by controlling the wireless LAN MAC address of client. Only the valid MAC address that has been configured can access the wireless LAN interface. By clicking the Access Control, a new web page will appear, as depicted below, so that you could edit the clients' MAC addresses to control their access rights.
  • Page 159: Wds

    MAC Address Filter Client’s MAC Address Attribute Delete Edit Cancel Clear All WDS means Wireless Distribution System. It is a protocol for connecting two access points (AP) wirelessly. Usually, it can be used for the following application: Provide bridge traffic between two LANs through the air. Extend the coverage range of a WLAN.
  • Page 160 The application for the WDS-Repeater mode is depicted as below: The major difference between these two modes is that: while in Repeater mode, the packets received from one peer AP can be repeated to another peer AP through WDS links. Yet in Bridge mode, packets received from a WDS link will only be forwarded to local wired or wireless hosts.
  • Page 161 Mode Security Pre-shared Key Bridge Repeater Vigor2820 Series User’s Guide Choose the mode for WDS setting. Disable mode will not invoke any WDS setting. Bridge mode is designed to fulfill the first type of application. Repeater mode is for the second one.
  • Page 162: Ap Discovery

    Access Point Function Status Vigor router can scan all regulatory channels and find working APs in the neighborhood. Based on the scanning result, users will know which channel is clean for usage. Also, it can be used to facilitate finding an AP for a WDS link. Notice that during the scanning process (about 5 seconds), no client is allowed to connect to Vigor.
  • Page 163: Station List

    Station List provides the knowledge of connecting wireless clients now along with its status code. There is a code summary below for explanation. For convenient Access Control, you can select a WLAN station and click Add to Access Control below. Refresh Vigor2820 Series User’s Guide Click this button to refresh the status of station list.
  • Page 164: System Maintenance

    For the system setup, there are several items that you have to know the way of configuration: Status, Administrator Password, Configuration Backup, Syslog, Time setup, Reboot System, Firmware Upgrade. Below shows the menu items for System Maintenance. The System Status provides basic network settings of Vigor router. It includes LAN and WAN interface information.
  • Page 165: 159

    Subnet Mask DHCP Server MAC Address IP Address Default Gateway MAC Address Frequency Domain Firmware Version This device supports TR-069 standard. It is very convenient for an administrator to manage a TR-069 device through an ACS Server On Vigor2820 Series User’s Guide Display the subnet mask address of the LAN interface.
  • Page 166: Administrator Password

    ACS Server CPE Client Periodic Inform Settings This page allows you to set new password. Old Password New Password Confirm Password When you click OK, the login window will appear. Please use the new password to access into the web configurator again. Follow the steps below to backup your configuration.
  • Page 167 Click Backup button to get into the following dialog. Click Save button to open another dialog for saving configuration as a file. In Save As dialog, the default filename is config.cfg. You could give it another name by yourself. Click Save button, the configuration will download automatically to your computer as a file named config.cfg.
  • Page 168: Syslog/Mail Alert

    Go to System Maintenance >> Configuration Backup. The following windows will be popped-up, as shown below. Click Browse button to choose the correct configuration file for uploading to the router. Click Restore button and wait for few seconds, the following picture will tell you that the restoration procedure is successful.
  • Page 169 User Name Password Click OK to save these settings. For viewing the Syslog, please do the following: Just set your monitor PC’s IP address in the field of Server IP Address Install the Router Tools in the Utility within provided CD. After installation, click on the Router Tools>>Syslog from program menu.
  • Page 170: Time And Date

    It allows you to specify where the time of the router should be inquired from. Current System Time Use Browser Time Use Internet Time Time Protocol Server IP Address Time Zone Automatically Update Interval Click OK to save these settings. Click Inquire Time to get the current time.
  • Page 171: Management

    This page allows you to manage the settings for access control, access list, port setup, and SMP setup. For example, as to management access control, the port number is used to send/receive SIP message for building a session. The default value is 5060 and this must match with the peer Registrar when making VoIP calls.
  • Page 172: Reboot System

    Set Community Manager Host IP Trap Community Notification Host IP Trap Timeout The Web Configurator may be used to restart your router. Click Reboot System from System Maintenance to open the following page. If you want to reboot the router using the current configuration, check Using current configuration and click OK.
  • Page 173: Firmware Upgrade

    Note that this example is running over Windows OS (Operating System). Download the newest firmware from DrayTek's web site or FTP site. The DrayTek web site is www.draytek.com (or local DrayTek's web site) and FTP site is ftp.draytek.com.
  • Page 174: Diagnostics

    Diagnostic Tools provide a useful way to view or diagnose the status of your Vigor router. Below shows the menu items for Diagnostics. Click Diagnostics and click Dial-out Trigger to open the web page. The internet connection (e.g., ISDN, PPPoE, PPPoA, etc) is triggered by a package sending from the source IP address.
  • Page 175: Routing Table

    Click Diagnostics and click Routing Table to open the web page. Refresh Click Diagnostics and click ARP Cache Table to view the content of the ARP (Address Resolution Protocol) cache held in the router. The table shows a mapping between an Ethernet hardware address (MAC Address) and an IP address.
  • Page 176: Dhcp Table

    The facility provides information on IP address assignments. This information is helpful in diagnosing network problems, such as IP address conflicts, etc. Click Diagnostics and click DHCP Table to open the web page. Index IP Address MAC Address Leased Time HOST ID Refresh Click Diagnostics and click NAT Sessions Table to open the setup page.
  • Page 177: Ping Diagnosis

    Peer IP:Port Interface Refresh Click Diagnostics and click Ping Diagnosis to pen the web page. Ping through Ping to IP Address Clear Vigor2820 Series User’s Guide It indicates the destination IP address and port of remote host. It displays the representing number for different interface. Click it to reload the page.
  • Page 178: Data Flow Monitor

    This page displays the running procedure for the IP address monitored and refreshes the data in an interval of several seconds. The IP address listed here is configured in Bandwidth Management. You have to enable IP bandwidth limit and IP session limit before invoke Data Flow Monitor.
  • Page 179: Traffic Graph

    Click Diagnostics and click Traffic Graph to pen the web page. Choose WAN1 Bandwidth/WAN2 Bandwidth, Sessions, daily or weekly for viewing different traffic graph. Click Refresh to renew the graph at any time. Vigor2820 Series User’s Guide Unblock – the device with the IP address will be blocked in five minutes.
  • Page 180: Trace Route

    Click Diagnostics and click Trace Route to open the web page. This page allows you to trace the routes from router to the host. Simply type the IP address of the host in the box and click Run. The result of route trace will be shown on the screen. Trace through Host/IP Address Clear...
  • Page 181: Application And Examples

    The most common case is that you may want to connect to network securely, such as the remote branch office and headquarter. According to the network structure as shown in the below illustration, you may follow the steps to create a LAN-to-LAN profile. These two networks (LANs) should NOT have the same network address.
  • Page 182 For using IPSec-based service, such as IPSec or L2TP with IPSec Policy, you have to set general settings in IPSec General Setup, such as the pre-shared key that both parties have known. Go to LAN-to-LAN. Click on one index number to edit a profile. Set Common Settings as shown below.
  • Page 183 If a PPP-based service is selected, you should further specify the remote peer IP Address, Username, Password, PPP Authentication and VJ Compression for this Dial-Out connection. Set Dial-In settings to as shown below to allow Router B dial-in to build VPN connection.
  • Page 184 If a PPP-based service is selected, you should further specify the remote peer IP Address, Username, Password, and VJ Compression for this Dial-In connection. At last, set the remote network IP/subnet in TCP/IP Network Settings so that Router A can direct the packets destined to the remote network to Router B via the VPN connection.
  • Page 185 Then, for using PPP based services, such as PPTP, L2TP, you have to set general settings in PPP General Setup. For using IPSec-based service, such as IPSec or L2TP with IPSec Policy, you have to set general settings in IPSec General Setup, such as the pre-shared key that both parties have known.
  • Page 186 Address, IKE Authentication Method and IPSec Security Method for this Dial-Out connection. If a PPP-based service is selected, you should further specify the remote peer IP Address, Username, Password, PPP Authentication and VJ Compression for this Dial-Out connection. Set Dial-In settings to as shown below to allow Router A dial-in to build VPN connection.
  • Page 187 If a PPP-based service is selected, you should further specify the remote peer IP Address, Username, Password, and VJ Compression for this Dial-In connection. At last, set the remote network IP/subnet in TCP/IP Network Settings so that Router B can direct the packets destined to the remote network to Router A via the VPN connection.
  • Page 188: Create A Remote Dial-In User Connection Between The Teleworker And Headquarter

    The other common case is that you, as a teleworker, may want to connect to the enterprise network securely. According to the network structure as shown in the below illustration, you may follow the steps to create a Remote User Profile and install Smart VPN Client on the remote host.
  • Page 189 Go to Remote Dial-In User. Click on one index number to edit a profile. Set Dial-In settings to as shown below to allow the remote user dial-in to build VPN connection. If an IPSec-based service is selected, you may further specify the remote peer IP Address, IKE Authentication Method and IPSec Security Method for this Dial-In connection.
  • Page 190 For Win2000/XP, please use "Network and Dial-up connections" or “Smart VPN Client”, complimentary software to help you create PPTP, L2TP, and L2TP over IPSec tunnel. You can find it in CD-ROM in the package or go to www.draytek.com download center. Install as instructed.
  • Page 191 In Step 2. Connect to VPN Server, click Insert button to add a new entry. If an IPSec-based service is selected as shown below, You may further specify the method you use to get IP, the security method, and authentication method. If the Pre-Shared Key is selected, it should be consistent with the one set in VPN router.
  • Page 192: Qos Setting Example

    server then forwarded to Internet. This will make the remote host seem to be working in the enterprise network. Click Connect button to build connection. When the connection is successful, you will find a green light on the right down corner. Assume a teleworker sometimes works at home and takes care of children.
  • Page 193 Return to previous page. Enter the Name of Index Class 1 by clicking Edit link. Type the name “E-mail” for Class 1. For this index, the user will set reserved bandwidth (e.g., 25%) for E-mail using protocol POP3 and SMTP. Vigor2820 Series User’s Guide...
  • Page 194 Return to previous page. Enter the Name of Index Class 2 by clicking Edit link. In this index, the user will set reserved bandwidth for HTTPS. And click OK. Click Setup link for WAN1. Check Enable UDP Bandwidth Control on the bottom to prevent enormous UDP traffic of VoIP influent other application.
  • Page 195 Click Edit to open the following window. Check the ACT box, first. 10. Then click Edit of Local Address to set a worker’s subnet address. Click Edit of Remote Address to set headquarter’s IP address. Leave other fields and click OK. Vigor2820 Series User’s Guide...
  • Page 196: Lan - Created By Using Nat

    – – An example of default setting and the corresponding deployment are shown below. The default Vigor router private IP address/Subnet Mask is 192.168.1.1/255.255.255.0. The built-in DHCP server is enabled so it assigns every local NATed host an IP address of 192.168.1.x starting from 192.168.1.10.
  • Page 197: Calling Scenario For Voip Function

    You can just set the settings wrapped inside the red rectangles to fit the request of NAT usage. Example 1: Both John and David have SIP Addresses from different service providers. John’s SIP URL: 1234@draytel.org, David’s SIP URL: 4321@iptel.org Vigor2820 Series User’s Guide...
  • Page 198 Settings for John DialPlan index 1 Phone Number: 1111 Display Name: David SIP URL: 4321@iptel.org SIP Accounts Settings --- Profile Name: draytel1 Register via: Auto SIP Port: 5060 (default) Domain/Realm: draytel.org Proxy: draytel.org Act as outbound proxy: unhecked Display Name: John Account Number/Name: 1234 Authentication ID: unchecked Password: ****...
  • Page 199 Settings for John DialPlan index 1 Phone Number: 1111 Display Name: David SIP URL: 4321@draytel.org SIP Accounts Settings --- Profile Name: draytel 1 Register via: Auto SIP Port: 5060 (default) Domain/Realm: draytel.org Proxy: draytel.org Act as outbound proxy: unchecked Display Name: John Account Number/Name: 1234 Authentication ID: unchecked Password: ****...
  • Page 200: Peer-To-Peer Calling

    Example 3: Arnor and Paulin have Vigor routers respectively, they can call each other without SIP Registrar. First they must have each other’s IP address and assign an Account Name for the port used for calling. Arnor’s SIP URL: 1234@214.61.172.53 Settings for Arnor DialPlan index 1 Phone Number: 1111...
  • Page 201: Upgrade Firmware For Your Router

    4. The file RTSxxx.exe will be asked to copy onto your computer. Remember the place of storing the execution file. 5. Go to www.draytek.com to find out the newly update firmware for your router. 6. Access into Support Center >> Downloads. Find out the model name of the router and click the firmware link.
  • Page 202 9. Double click on the icon of router tool. The setup wizard will appear. 10. Follow the onscreen instructions to install the tool. Finally, click Finish to end the installation. 11. From the Start menu, open Programs and choose Router Tools XXX >> Firmware Upgrade Utility.
  • Page 203: Request A Certificate From A Ca Server On Windows Ca Server

    14. Click Send. 15. Now the firmware update is finished. Vigor2820 Series User’s Guide...
  • Page 204 Go to Certificate Management and choose Local Certificate. You can click GENERATE button to start to edit a certificate request. Enter the information in the certificate request. Copy and save the X509 Local Certificate Requet as a text file and save it for later use. Vigor2820 Series User’s Guide...
  • Page 205 Connect to CA server via web browser. Follow the instruction to submit the request. Below we take a Windows 2000 CA server for example. Select Request a Certificate. Select Advanced request. Select Submit a certificate request a base64 encoded PKCS #10 file or a renewal request using a base64 encoded PKCS #7 file Import the X509 Local Certificate Requet text file.
  • Page 206 Then you have done the request and the server now issues you a certificate. Select Base 64 encoded certificate and Download CA certificate. Now you should get a certificate (.cer file) and save it. Back to Vigor router, go to Local Certificate. Click IMPORT button and browse the file to import the certificate (.cer file) into Vigor router.
  • Page 207: Request A Ca Certificate And Set As Trusted On Windows Ca Server

    Use web browser connecting to the CA server that you would like to retrieve its CA certificate. Click Retrive the CA certificate or certificate recoring list. Vigor2820 Series User’s Guide...
  • Page 208 In Choose file to download, click CA Certificate Current and Base 64 encoded, and Download CA certificate to save the .cer. file. Back to Vigor router, go to Trusted CA Certificate. Click IMPORT button and browse the file to import the certificate (.cer file) into Vigor router. When finished, click refresh and you will find the below illustration.
  • Page 209: Trouble Shooting

    This section will guide you to solve abnormal situations if you cannot access into the Internet after installing the router and finishing the web configuration. Please follow sections below to check your basic installation status stage by stage. Checking if the hardware status is OK or not. Checking if the network connection settings on your computer are OK or not.
  • Page 210 The example is based on Windows XP. As to the examples for other operation systems, please refer to the similar steps or find support notes in www.draytek.com. Go to Control Panel and then double-click on Network Connections. Right-click on Local Area Connection and click on Properties.
  • Page 211 Select Obtain an IP address automatically and Obtain DNS server address automatically. Double click on the current used MacOs on the desktop. Open the Application folder and get into Network. On the Network screen, select Using DHCP from the drop down list of Configure IPv4.
  • Page 212: Pinging The Router From Your Computer

    The default gateway IP address of the router is 192.168.1.1. For some reason, you might need to use “ping” command to check the link status of the router. The most important thing is that the computer will receive a reply from 192.168.1.1. If not, please check the IP address of your computer.
  • Page 213: Checking If The Isp Settings Are Ok Or Not

    Click WAN>> Internet Access and then check whether the ISP settings are set correctly. Click WAN1 or WAN2 link to review the settings that you configured previously. Check if the Enable option is selected. Check if Username and Password are entered with correct values that you got from your ISP.
  • Page 214 Check if the Enable option is selected. Check if IP address, Subnet Mask and Gateway are entered with correct values that you got from your ISP. Vigor2820 Series User’s Guide...
  • Page 215: Problems For 3G Network Connection

    PIN code and try again. If it still fails, it might be the compliance problem of system. Please open DrayTek Syslog Tool to capture the connection information (WAN Log) and send the page (similar to the following graphic) to the service center of DrayTek. Vigor2820 Series User’s Guide...
  • Page 216: Backing To Factory Default Setting If Necessary

    Please connect your Notebook with 3G USB Modem to test the connection speed to verify if the problem is caused by Vigor2820. In addition, please refer to the manual of 3G USB Modem for LED Status to make sure if the modem connects to Internet via HSDPA mode. If you want to use the modem indoors, please put it on the place near the window to obtain better signal receiving.
  • Page 217: Contacting Your Dealer

    After restore the factory default setting, you can configure the settings for the router again to fit your personal request. If the router still cannot work correctly after trying many efforts, please contact your dealer for further help right away. For any questions, please feel free to send e-mail to support@draytek.com. Vigor2820 Series User’s Guide...

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