Frequently Asked Questions - Linksys VONAGE PAP2 Ver. 2 Installation And Troubleshooting Manual

8. The INTERNET LED does not light up.
Go through this checklist until your problem is solved:
• Check the cable connecting the Phone Adapter to your router.
• Make sure your network has an active Internet connection. If it does not, follow these instructions to
reboot your computer, Phone Adapter, router, and cable or DSL modem:
1. Power off your computer.
2. Power off the Phone Adapter by unplugging its power cord from the back panel.
3. Power off the router by unplugging its power cord from the back panel.
4. Power off the cable or DSL modem by unplugging its power cord from the back panel.
5. Wait one minute. Make sure all of the network cables are securely connected to the network ports
on your network devices.
6. You will power on your devices one at a time. Power on your cable or DSL modem by plugging the
power cord into its back panel.
7. Wait until the power and Internet connection LEDs light up on the cable or DSL modem (this may
take several minutes). Then power on the router by plugging its power cord into its back panel.
8. Wait at least 30 seconds until the router's power and status LEDs light up. Then power on the Phone
Adapter by plugging its power cord into its back panel.
9. Wait for the Phone Adapter's Power and Phone LEDs to be solidly lit. (The Internet LED will flash
whenever there is activity.) Pick up the telephone; you should have a dial tone.
10. Power on your computer, and check to see if you have an active Internet connection.

Frequently Asked Questions

How do I make a phone call?
Pick up the phone and dial. Use 7-, 10-, or 11-digit dialing for calls within the same area code as your Vonage
phone number. Use 10- or 11-digit dialing for calls outside of your area code.
Appendix A: Troubleshooting
Frequently Asked Questions
Phone Adapter with 2 Ports for Voice-over-IP
37