Cisco 6900 Quick Reference Manual

The Cisco 6900 IP telephone provides easy access to a
wide range of business features. (See Page 3 for button
descriptions.)
SOFT KEYS
Features available based upon the state of your phone.
PLACE A CALL
Internal

Lift handset, press the Speaker
button or the New Call soft key

Dial the extension
External

Lift handset, press the Speaker
button or the New Call soft key

Local–dial 8 + 10 digit number

Long distance–dial 8 + 1 + 10 digit number
LAST NUMBER REDIAL

Press the Redial soft key
DIVERT–For Voicemail Users Only

When the phone is ringing, press the Divert soft key

The call is answered by voicemail
CALL HOLD
Place a Call on Hold

During a call, press the Hold
Retrieve a Call on Hold

Press the Resume soft key
TRANSFER A CALL

During a call, press the Transfer

Dial the number

Announce the call

Press the Transfer soft key or Transfer
to complete the transfer, and hang up
To Cancel a Transfer
If the person you attempt to transfer a call to is not
available:

Press the Cancel soft key

Press the Resume soft key to return to the original
call
Do Not Disturb
Activating DnD

While not on a call press the DnD soft key
Deactivating DnD

While not on a call press the DnD soft key
JOIN
This feature allows you to join two active calls to create a
conference.
Answer the second incoming call

button, line Press the line button next to the line of the second
incoming call (automatically puts the first caller on
hold)
Join these two callers to create a 3-way call

Push the Conference
button, line

Push the line button next to the original call
CONFERENCE CALL

During a call, press the Conference

button
Dial the number you wish to add to the call

After the party answers, press the Conf soft key to
bring the parties together
Add additional parties

Repeat the above steps, adding up to 5 parties to the
button
call
Reconnect to Conference When Called Party Can't Join
If the person you attempt to bring into the conference is
not available:
button

press the Cancel soft key

press the Resume soft key to return to the original
call
View the conference call members

If this feature is configured on your phone, press the
Details soft key
MEET-ME CONFERENCE
Establish a Meet-Me conference

Take the phone off the hook, press the More soft key
until the Meet Me soft key appears

Press the Meet Me soft key

Dial the Meet-Me conference number (#1000-#1019)
Join a Meet-Me Conference

Dial the Meet-Me conference number (#1000-#1019)

You are now connected to the conference
SPEED DIALING

Phone is idle (no dial tone)

Dial the speed code number

Press the SpeedDial soft key

Pick up handset or remain in speaker mode
To program these numbers, please refer to the CUCM
button
User Reference documentation.
DIRECTORIES

To view the personal or corporate directories, press
the Directories

Scroll to the directory that you would like to view and
press the Select soft key

To place a call to one of the phone numbers from
within the directory, press the Dial soft key if the
number can be dialed as it appears

Press the EditDial soft key, edit the dialed number to
include the outside access code, then press the Dial
soft key if it's an external number
button
button