Delete A Call Record From Call History; Filter Call History; Place A Call From Call History - Cisco 6921 User Manual

User guide for cisco unified communications manager express version 9.0 (sip)
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Delete a Call Record From Call History

Delete a Call Record From Call History
Procedure
Step 1
Press the Applications button
Step 2
Select Call History. (Use the Navigation bar and button to scroll and select.)
Step 3
Select All Lines or the line that you want to view.
Step 4
Highlight the call you want to delete.
Step 5
Press the Del Call soft key. (You may need to press the More soft key first.)
Step 6
Press the Delete soft key to delete the call or press the Cancel soft key to go back to the Call History screen.

Filter Call History

Procedure
Step 1
Press the Applications button
Step 2
Select Call History. (Use the Navigation bar and button to scroll and select.)
Step 3
To sort calls for a specific phone line, select All Lines or the line that you want to view.
Step 4
To sort by missed calls for the selected line, select the Missed soft key.
The Call History screen displays only the missed calls on the selected line.
Step 5
To view all calls in the Call History screen, press the All Calls soft key.
Step 6
Press the Exit soft key to return to the Call History screen.

Place a Call from Call History

Procedure
Step 1
Press the Applications button
Step 2
Select Call History. (Use the Navigation bar and button to scroll and select.)
Step 3
Select All Lines or the line that you want to view.
Step 4
From the Call History screen, highlight the call you want to dial and perform one of the following:
• Press the New Call soft key.
• Press the line key.
• Pick up the handset.
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for
Cisco Unified Communications Manager Express Version 9.0 (SIP)
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Operating Your Phone
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