GE PHS93XYPFS Owner's Manual page 36

Troubleshooting Tips ... Before you call for service
Problem
"F— and a number or letter"
flash in the display.
Display goes blank.
Oven or cooktop will not stay
set.
Power outage, clock flashes.
"Burning" or "oily" odor
emitting from the vent.
Strong odor.
Fan noise.
My oven door glass appears
to be "tinted" or have a
"rainbow" color. Is this
defective?
Sometimes the oven takes
longer to preheat to the same
temperature.
Display flashes.
Control signals after entering
cooking time or start time.
Unable to set cook time or
delay time
Oven racks are difficult to
slide.
Drawer does not slide
smoothly or drags
Steam from the vent.
Water remaining on oven floor
after Steam Clean cycle.
"Probe" appears in the
display.
Oven will not work remotely
36
Possible Cause
You have a function error code.
If the function code repeats.
A fuse in your home may be blown or the
circuit breaker tripped.
The clock is turned off.
Oven is in Sabbath Mode.
Function error.
Power outage or surge.
This is normal in a new oven and will
disappear in time.
An odor from the insulation around the
inside of the oven is normal for the first few
times the oven is used.
A convection fan may automatically turn on
and off.
A cooling fan may automatically turn on
and off.
No. The inner oven glass is coated with
a heat barrier to reflect the heat back into
the oven to prevent heat loss and keep the
outer door cool while baking.
Cookware or food in oven.
Number of racks in oven.
Different cooking modes.
Power failure.
You forgot to enter a bake temperature or
cleaning time.
You forgot to enter a cooking mode first.
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
The drawer is out of alignment.
Drawer is over-loaded or load is
unbalanced.
When using the ovens, it is normal to see
steam coming out of the oven vents. As the
number of racks or amount of food being
cooked increases, the amount of visible
steam will increase.
This is normal.
This is reminding you to enter a probe
temperature after plugging in the probe.
Router issues, no wireless signal, etc.
Oven is not connected.
Remote enable is off
What To Do
Press the Cancel/Off pad. Allow the oven to cool for one hour.
Put the oven back into operation.
Disconnect all power to the oven for at least 30 seconds and
then reconnect power. If the function error code repeats, visit
GEAppliances.com/service.
Replace the fuse or reset the circuit breaker.
See the Special features section.
Features section.
Disconnect all power for at least 30 seconds and then
reconnect power. If repeating, visit GEAppliances.com/
service.
Reset the clock. If the oven was in use, you must reset it by
pressing the Cancel/Off pad, setting the clock and resetting
any cooking function.
To speed the process, set a self-clean cycle for a minimum of
3 hours. See the Cleaning the Oven section.
This is temporary and will go away after several uses or a self-
clean cycle.
This is normal. The fan is designed to operate intermittently to
maximize cooking evenness. The convection fan will operate
during preheat of the bake cycle. The fan will turn off after the
oven is heated to the set temperature. This is normal.
This is normal. The cooling fan will turn off and on to cool
internal parts. It may run after the oven is turned off.
tint or rainbow color.
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
The different cooking modes use different preheat methods to
heat the oven for the specific cooking mode. Some modes will
take longer than others (i.e. convection bake).
Reset the clock.
Touch the Bake pad and desired temperature or the Self
Clean pad and desired clean time.
See the Options section
Apply a small amount of vegetable oil to a paper towel and
wipe the edges of the oven racks with the paper towel. Do not
spray with Pam ® or other lubricant sprays.
Fully extend the drawer and push it all the way in See the Care
and cleaning of the range section.
Reduce weight. Redistribute drawer contents.
This is normal.
Remove any remaining water with a dry cloth or sponge.
Enter a probe temperature.
For assistance with oven wireless network connectivity, please
call 1-800-220-6899.
Turn remote enable on (see Settings section of this manual)
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