GE PHS93XYPFS Owner's Manual page 35

Troubleshooting Tips ... Before you call for service
Problem
Oven does not work or
appears not to work.
"Crackling" or "popping"
sound.
Why is my range making
a "clicking" noise when
using my oven?
Clock and timer do not
work.
Storage drawer won't
close
Oven door is crooked.
Oven light does not work.
Oven will not self-clean.
Oven will not steam
clean.
Excessive smoking
during clean cycle.
Excessive smoking
during broiling.
Oven door will not open
after a clean cycle.
Oven not clean after a
clean cycle.
"LOCK DOOR" flashes in
the display.
DOOR LOCK light is on
when you want to cook.
49-2000989 Rev. 2
Possible Cause
Plug on range is not completely inserted in the
electrical outlet.
A fuse in your home may be blown or the circuit
breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
This is the sound of the metal heating and
cooling during both the cooking and cleaning
functions.
Your range cycles the heating elements by
turning relays on and off to maintain the oven
temperature.
A fuse in your home may be blown or the circuit
breaker tripped.
Plug on range is not completely inserted in the
electrical outlet.
Oven controls improperly set.
Power cord may be obstructing drawer in the
lower back of the range.
Rear drawer support is on top of the guide rail.
The door is out of position.
Light bulb is loose or defective.
Pad operating light is broken.
The temperature is too high to set a self-clean
operation.
Oven controls improperly set.
The probe is plugged into the outlet in the
oven.
Display flashes HOT.
Oven controls improperly set.
Oven door is not closed.
Excessive soil or grease.
Food too close to burner element.
Oven too hot.
Oven controls improperly set.
Oven was heavily soiled.
The self-clean cycle has been selected but the
door is not closed.
The oven door is locked because the
temperature inside the oven has not dropped
below the locking temperature.
What To Do
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Replace the fuse or reset the circuit breaker.
Features section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Reposition the drawer and power cord. See the Storage Drawer
Removal instructions in the Care and cleaning of the range
section.
Reposition the drawer. See the Storage Drawer Removal
instructions in the Care and cleaning of the range section.
Because the oven door is removable, it sometimes gets out of
position during installation. To straighten the door, re-install the
door. See the "Lift-Off Oven Door" instructions in the "Care and
Cleaning" section.
Tighten or replace bulb.
Call for service.
Allow the oven to cool and reset the controls.
See the Cleaning the Oven section.
Remove the probe from the oven.
Allow the oven to cool to room temperature and reset the
controls.
Make sure you close the door to start steam clean cycle.
Press the Cancel/Off pad. Open the windows to rid the room
of smoke. Wait until the LOCKED light goes off. Wipe up the
excess soil and reset the clean cycle.
Lower the rack position of the food.
Allow the oven to cool below locking temperature.
See the Cleaning the Oven section.
Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a
longer period of time.
Close the oven door.
Press the Cancel/Off pad. Allow the oven to cool.
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