Sony WH1000XM4/SMIN Help Manual page 91

Wireless noise canceling stereo headset
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The touch sensor control panel is not touched.
Depending on the ambient condition and the type/volume of audio playback, the ambient sounds may not be heard even when
using the Quick Attention Mode. Do not use the headset in places where it would be dangerous if you are unable to hear ambient
sounds such as on a road with car and bicycle traffic.
If the headset is not worn properly, the Quick Attention Mode may not work correctly. Wear the headset properly.
You cannot use the Quick Attention Mode during talking on the phone.
5-013-731-11(7) Copyright 2020 Sony Corporation
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