Sony WH1000XM4/SMIN Help Manual page 8

Wireless noise canceling stereo headset
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When you initialize the headset to restore the factory settings after you change the language of the voice guidance, the language
will also return to the factory setting.
If the voice guidance is not heard after changing the voice guidance language or updating the software, turn the headset off and
on again.
5-013-731-11(7) Copyright 2020 Sony Corporation
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