Sony WH1000XM4/SMIN Help Manual page 148

Wireless noise canceling stereo headset
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When connected with the computer, depending on the computer application you are using, you may not be able to operate with
the touch sensor control panel, but this is not a malfunction. Operate with the computer application.
You cannot use the Quick Attention Mode during talking on the phone.
Related Topic
Speaking with someone while wearing the headset (Speak-to-Chat)
5-013-731-11(7) Copyright 2020 Sony Corporation
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