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Depending on the ambient condition and the type/volume of audio playback, the ambient sound may not be heard even when
using the Ambient Sound Mode. Do not use the headset in places where it would be dangerous if you are unable to hear ambient
sounds such as on a road with car and bicycle traffic.
If the headset is not worn properly, the Ambient Sound Mode may not work correctly. Wear the headset properly.
If the CUSTOM button is set as the Google Assistant button, the noise canceling function and Ambient Sound Mode cannot be
switched from the headset. In this case, you can change the settings of the noise canceling function and Ambient Sound Mode
with the "Sony | Headphones Connect" app.
If the CUSTOM button is set as the Amazon Alexa button, the noise canceling function and Ambient Sound Mode cannot be
switched from the headset. In this case, you can change the settings of the noise canceling function and Ambient Sound Mode
with the "Sony | Headphones Connect" app.
Depending on the surrounding environment, wind noise may increase when the Ambient Sound Mode is turned on. In that case,
cancel the voice focus with the "Sony | Headphones Connect" app. If the wind noise is still significant, turn off the Ambient Sound
Mode.
Related Topic
About the voice guidance
Using the noise canceling function
What you can do with the "Sony | Headphones Connect" app
5-013-731-11(7) Copyright 2020 Sony Corporation
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