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Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM4
The headset reacts incorrectly.
When connected with the computer, depending on the computer application you are using, music playback may not
stop even if you remove the headset, but this is not a malfunction. Operate with the computer application to stop the
music playback.
If the operation of the headset changes unintentionally, for example, ambient sound is heard suddenly, check the
setting of [Ambient Sound Control] with the "Sony | Headphones Connect" app. If it is set to [Wind Noise Reduction]
or [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode.
5-013-731-11(7) Copyright 2020 Sony Corporation
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